Joshua Dwyer
Corning ,NY
Summary
Dynamic and results-driven professional with extensive experience at Wegmans Food Markets, Inc. Proven track record in staff development and scheduling coordination, enhancing team performance and customer satisfaction. Skilled in inventory management and employee relations, consistently achieving operational excellence and fostering a positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Operations Management Trainee
Wegmans Food Markets, Inc
Ithaca, NY
11.2025 - Current
- Assisted in daily operations, ensuring compliance with safety and quality standards.
- Supported inventory management processes, maintaining accurate stock levels and organization.
- Assisted in budget planning, ensuring financial targets were met while maintaining high-quality standards.
- Collaborated with team members to streamline workflow and enhance overall efficiency.
Store Operations Management Trainee
Wegmans Food Markets, Inc
Corning, NY
03.2025 - 11.2025
- Collaborated with management to ensure successful implementation of menu items
- Developed and implemented strategies to improve customer service experience
- Managed a team with diverse experience, backgrounds and skills
- Monitored inventory levels and adjusted ordering plans accordingly
Evening Operations Manager
Wegmans Food Markets, Inc
Corning, NY
05.2023 - 03.2025
- Managed store operations during evening shifts.
- Troubleshoot and resolved equipment issues
- Monitor and improve efficiency of team performance and customer service
- Supervised store sales, labor, and contribution performance.
Service Team Leader
Wegmans Food Markets, Inc
Corning, NY
03.2022 - 05.2023
- Supervised daily operations, ensuring team adherence to safety protocols and service standards.
- Trained new team members on customer service techniques and product knowledge.
- Developed staff schedules, optimizing coverage during peak hours for improved efficiency.
- Resolved customer inquiries and concerns, enhancing overall shopping experience and satisfaction.
Accounting Office Customer Service
Wegmans Food Markets, Inc
Corning, NY
12.2020 - 05.2022
- Maintained cleanliness and functionality of register tills daily.
- Handled transactions involving cash, credit, lottery, and checks.
- Partnered with Corporate to verify store reserve accuracy.
- Analyzed problems to detect discrepancies.
Education
Corning Community College
Corning, NYSkills
- Scheduling Coordination
- Staff Development
- Employee Relations
- Customer Rapport
Certification
- SafeMark Certification | June 2022
- Dale Carnegie Graduate | April 2024
- Dale Carnegie Develop Your Leadership Potential Graduate | October 2025
Volunteer Work
Glenn H Curtiss Museum
April 2016 - June 2017
- Used woodworking skills to build displays for historical items
- Used organization skills to file historical documents
- Took and created inventory lists
Timeline
Store Operations Management Trainee
Wegmans Food Markets, Inc
11.2025 - Current
Store Operations Management Trainee
Wegmans Food Markets, Inc
03.2025 - 11.2025
Evening Operations Manager
Wegmans Food Markets, Inc
05.2023 - 03.2025
Service Team Leader
Wegmans Food Markets, Inc
03.2022 - 05.2023
Accounting Office Customer Service
Wegmans Food Markets, Inc
12.2020 - 05.2022
Corning Community College