Joshua Ferris
Denver,CO
Summary
Service Industry professional skilled in creating positive customer experiences, through clear communication, a friendly demeanor, and excellent service. Huge believer in workplace culture, and will always do my part to make my co-workers, and customers smile. Lastly, I am incredibly passionate about the outdoors, and photography. The only reason I work is to pay for trips to the mountains.
Overview
5
5
years of professional experience
Work History
Pizza Cook
Mellow Mushroom Pizza
Franklin, Tennessee
01.2022 - 01.2024
- Prepared high-quality pizzas using fresh ingredients and traditional techniques.
- Maintained cleanliness and organization of the work area throughout shifts.
- Customized pizzas based on customer preferences and dietary requirements.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Collaborated with team members to fulfill customer orders promptly.
- Cleaned and sanitized kitchen surfaces and equipment.
- Assisted in training new staff on pizza-making techniques and kitchen protocols.
- Kept stations stocked and ready for use to maximize productivity.
- Monitored inventory levels of ingredients and communicated restocking needs.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Server
Oscars Taco Shop
Nolensville, Tennessee
01.2019 - 01.2022
- Delivered exceptional customer service in a fast-paced taco shop environment.
- Processed orders accurately using point-of-sale systems for efficient transactions.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu items and service standards.
- Handled customer inquiries and resolved issues to enhance dining experience.
- Monitored inventory levels and communicated needs to management effectively.
- Supported special events by setting up dining areas and serving guests promptly.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
High School Diploma -
Nolensville High School
Nolensville, TN05-2021
Skills
- Food safety practices
- Inventory management
- High volume dining
- Shift management
- Table bussing
- Customer service
- Guest engagement
- Positive guest interactions
- Cleanliness maintenance
- Staff training
- Fast-paced environment
- Effective communication
- Communication skills
- Calm demeanor
- Strong work ethic
Affiliations
- Videography
- Running
- Hiking
- Camping
- Photography
Timeline
Pizza Cook
Mellow Mushroom Pizza
01.2022 - 01.2024
Server
Oscars Taco Shop
01.2019 - 01.2022
High School Diploma -
Nolensville High School