Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joshua Festa

Plainview,New York

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

2
2
years of professional experience

Work History

Salesperson

Incredible Feets
Plainview, New York
03.2023 - Current
  • Provided personalized service to build and enhance relationships with customers.
  • Greeted customers warmly and addressed any inquiries about the store's products and services.
  • Answered customer questions with a focus on ensuring a positive shopping experience.
  • Stocked shelves with merchandise as required, ensuring a well-organized and visually appealing store layout.
  • Assisted customers over the phone, offering information about store operations, product details, and order placement.
  • Addressed customer inquiries regarding store policies and procedures.
  • Maintained the cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
  • Kept records of purchases and ensured an orderly appearance of the checkout area.
  • Restocked supplies as needed to facilitate smooth transactions.
  • Accepted both cash and credit card payments, providing accurate receipts and change to customers.
  • Scanned items and verified pricing on the cash register to maintain accuracy.
  • Remained vigilant about surroundings to enhance security and minimize the potential for loss.
  • Answered additional customer questions and provided comprehensive store information.
  • Performed other duties as assigned by management, showcasing flexibility and a team-oriented approach to tasks.

Education

High School Diploma -

Plainview-Old Bethpage/JFK High School
Plainview, NY
06.2024

Aerospace Engineering

Hofstra University
Hempstead, NY

Skills

  • Product Description
  • Cash Register Operation
  • Customer Service
  • Payment Processing
  • Stocking and Replenishing
  • Cleaning and Sanitizing
  • Product Knowledge
  • Retail Merchandising
  • Minimal Excel use
  • MATLAB certified

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Salesperson

Incredible Feets
03.2023 - Current

High School Diploma -

Plainview-Old Bethpage/JFK High School

Aerospace Engineering

Hofstra University
Joshua Festa