Joshua Fierro
Studio City,CA
Summary
Dynamic professional with extensive experience working in substance use treatment, excelling in crisis intervention and treatment planning. Proven track record in developing effective training programs and facilitating group sessions, enhancing client recovery outcomes. Adept at maintaining compliance with clinical documentation standards while advocating for clients' needs and fostering a supportive environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chief Support Technician
CRI-Help
North Hollywood, CA
11.2024 - Current
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Monitored client progress throughout their course of treatment and adjusted interventions accordingly.
- Provided crisis intervention services when needed.
- Performed administrative tasks such as scheduling appointments or filing paperwork.
Chemical Dependency Worker
CRI-Help
North Hollywood, CA
05.2021 - 11.2024
- Assessed clients to determine individual needs and developed treatment plans accordingly.
- Educated clients about available community resources for continued recovery support.
- Maintained accurate records of client progress in the electronic medical record system.
- Ensured that all clinical documentation met state regulations and standards of practice.
- Advised families on how to support their loved one throughout the recovery process.
- Provided individual, family, and group counseling sessions to address addiction issues.
- Developed aftercare plans for clients transitioning out of treatment programs.
- Referred clients to appropriate outside agencies when necessary.
Group Facilitator
CRI-Help
North Hollywood, CA
02.2021 - 05.2021
- Facilitated psychoeducation groups for clients on topics such as relapse prevention, coping skills and motivation for change.
- Documented on clients participation in group with G.I.R.P. notes, accurately documenting clients level of understanding of the group material.
- Facilitated a specialty group entitled "Young Person's Relapse Prevention" which was tailored to individuals who are 25-years old or younger.
Lead Support Technician
CRI-Help
North Hollywood, CA
01.2020 - 02.2021
- Organized recreational activities for clients such as yoga classes or art therapy sessions.
- Provided crisis intervention services when needed.
- Conducted random urinalysis testing for both clients and staff members.
- Participated in trainings related to evidence-based practices in order to stay current with best practices in the field of addiction treatment.
- Aided patients in performing activities of daily living.
- Observed client medication adherence and kept records using specified procedures.
- Accompanied patients to medical and counseling appointments.
Education
Bachelor of Arts - Sociology
California State University of Northridge
Northridge, CA05-2025
Associate of Arts - Psychology
Los Angeles Pierce College
Woodland Hills, CA06-2023
Addiction Counseling
Los Angeles Pierce College
Woodland Hills, CA05-2022
High School Diploma -
Santa Monica High School
Santa Monica, CA06-2004
Skills
- Crisis intervention
- Treatment planning
- Counseling techniques
- Client advocacy
- Group facilitation
- Community resource knowledge
- Employee training
- Effective communication
- Record keeping
- Clinical documentation
- Client confidentiality
- Case management
- 12-step programs
- Motivational interviewing
- Relapse prevention
- Medication-assisted treatment
- Continuing care planning
- Referral coordination
- Heartsaver first aid CPR AED (first aid CPR AED)
- Policy compliance
- Recruiting and interviewing
- Performance evaluations
- Emergency response
- Staff development
- Policy and procedure development
Certification
- Certified Drug and Alcohol Counselor (CADC-II)
References
References available upon request.
Timeline
Chief Support Technician
CRI-Help
11.2024 - Current
Chemical Dependency Worker
CRI-Help
05.2021 - 11.2024
Group Facilitator
CRI-Help
02.2021 - 05.2021
Lead Support Technician
CRI-Help
01.2020 - 02.2021
Bachelor of Arts - Sociology
California State University of Northridge
Associate of Arts - Psychology
Los Angeles Pierce College
Addiction Counseling
Los Angeles Pierce College
High School Diploma -
Santa Monica High School
Similar Profiles
Harrison BloomHarrison Bloom
Substance Abuse Counselor at Cri-HelpSubstance Abuse Counselor at Cri-Help
Terrence DraperTerrence Draper
Substance Abuse Counselor at Cri-HelpSubstance Abuse Counselor at Cri-Help
Lisa ForbesLisa Forbes
Field Services Manger at CRIField Services Manger at CRI
Nathina IdaneNathina Idane
Training Director at Chick-fil-ATraining Director at Chick-fil-A
Marita De LaraMarita De Lara
Certified Pilates Instructor at Grace Anatomy PilatesCertified Pilates Instructor at Grace Anatomy Pilates