Joshua Findlay
Berthoud,CO
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Pizza Hut
11.2022 - 02.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Berthoud High School
Berthoud, CO05-2024
Skills
- Active listening
- Stress management
- Problem resolution
- Customer relations
- Critical thinking
- Customer service
Timeline
Customer Service Representative
Pizza Hut
11.2022 - 02.2025
High School Diploma -
Berthoud High School
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