Joshua Flemmer
Fargo,NORTH DAKOTA
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
18
18
years of professional experience
Work History
Sales Professional
The Hottub Store
Fargo, NORTH DAKOTA
08.2024 - 10.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Negotiated pricing contracts with clients for optimal profitability.
- Highlighted target products with eye-catching signs, displays, and shelf positions.
Store Manager
Interstate Batteries
Fargo, NORTH DAKOTA
05.2006 - 11.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
High School Diploma -
West Central Area High School
Elbow Lake, MN06-1995
Skills
- Verbal and written communication
- Customer relationship management (CRM)
- Business planning
- Complex Problem-solving
- Decision-making
- Operations management
- Relationship building
- Budget control
- Clear communication
Affiliations
- Passion for volunteering and community engagement
- Free thinker who is humble and open minded
- Proud pet "papa" and animal advocate
Timeline
Sales Professional
The Hottub Store
08.2024 - 10.2024
Store Manager
Interstate Batteries
05.2006 - 11.2023
High School Diploma -
West Central Area High School