Joshua Flores
Odessa,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Cook
Walk-On's Bistreaux & Bar
Odessa, TX
07.2024 - 12.2025
- Prepared and cooked menu items, ensuring quality and presentation standards were consistently met.
- Maintained cleanliness and organization of kitchen spaces following health and safety regulations.
- Collaborated with team members to streamline food preparation processes and improve efficiency.
- Assisted in inventory management, tracking supplies, and minimizing waste through careful portioning.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Barback/Server/Bartender
Steins Ultra Bar
Odessa, TX
08.2023 - 10.2024
- Stocked and organized bar supplies to ensure efficient service during peak hours.
- Assisted bartenders with drink preparation, maintaining cleanliness and speed of service.
- Monitored inventory levels, notifying management of restocking needs to prevent shortages.
- Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Operated POS system to collect payments from customers.
Manager
Bottoms Up Sports Bar & Grill
Odessa, TX
06.2023 - 05.2024
- Oversaw daily operations, ensuring optimal service delivery and customer satisfaction.
- Trained and mentored staff, enhancing team performance and operational efficiency.
- Implemented inventory management systems, reducing waste and improving stock accuracy.
- Developed schedules to maximize staff productivity during peak hours.
- Accomplished multiple tasks within established timeframes.
Automotive Finance Manager
Mercedes Benz Of Midland
Midland, TX
01.2022 - 05.2023
- Analyzed customer financial profiles to develop tailored financing solutions.
- Streamlined loan approval processes, enhancing operational efficiency and accuracy.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
Chef/Prep Cook
Hilton Garden Inn Hotel of Midland
Midland, TX
02.2021 - 12.2021
- Prepared ingredients and assembled dishes according to standardized recipes.
- Maintained cleanliness and organization of kitchen workspace to adhere to health regulations.
- Assisted chefs in food preparation, ensuring timely service during peak hours.
- Collaborated with team members to streamline food prep processes and improve efficiency.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Enhanced customer experience by contributing to creation of visually appealing dish presentations.
- Assisted in creating new menu items, leading to increase in customer interest and sales.
Automotive Sales Consultant/Automotive Finance Manager
Lithia Toyota of Odessa
Odessa, TX
08.2009 - 02.2021
- Cultivated strong customer relationships through personalized service and follow-ups.
- Demonstrated extensive knowledge of vehicle features to facilitate informed purchasing decisions.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
- Developed relationships with banks and financial institutions to secure competitive loan rates for clients, enhancing customer satisfaction and loyalty.
- Processed loan applications and monitored progress from start to finish.
Education
University of Texas of The Permian Basin
Odessa, TX2007
High School Diploma -
Odessa High Shcool
Odessa, TX2005
Skills
- Customer service
- Cooking
- Goal-oriented mindset
- Strong negotiation skills
- Problem-solving capacity
- Product education
- Microsoft office
- Proficient in 10-key
- Document analysis
- Data entry
- Multitasking
- Active listening
- Effective communication
- Adaptability and flexibility
- Professionalism
Timeline
Cook
Walk-On's Bistreaux & Bar
07.2024 - 12.2025
Barback/Server/Bartender
Steins Ultra Bar
08.2023 - 10.2024
Manager
Bottoms Up Sports Bar & Grill
06.2023 - 05.2024
Automotive Finance Manager
Mercedes Benz Of Midland
01.2022 - 05.2023
Chef/Prep Cook
Hilton Garden Inn Hotel of Midland
02.2021 - 12.2021
Automotive Sales Consultant/Automotive Finance Manager
Lithia Toyota of Odessa
08.2009 - 02.2021
University of Texas of The Permian Basin
High School Diploma -
Odessa High Shcool