Joshua Foster
Colonial Heights,VA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Sales Associate/Retail Store Manager
Saf-Gard
11.2018 - Current
- Managing store organization, maintenance, and purchasing functions.
- Processing returns, exchanges and refunds in accordance with store policy.
- Answering customer questions about sizing, accessories, and product features.
- Stocking Inventory and keeping warehouse neat and organized.
- Solving customer challenges, and keeping them satisfied while providing excellent customer service
- Assisting in training new staff members on company policies, product information, and how to operate our POS system (NAV) and account requirements.
- Communicating account updates/information to store associates and notifying Territory Managers with account updates to ensure all sale requirements are met.
- Maintaining calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaging with customers to build rapport and loyalty.
Merchandiser
Premium of Virginia
06.2015 - 11.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor and backrooms.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Product rotation by date.
- Learning product date codes by brand to ensure out of date product was not sold.
Delivery Driver
Krispy Kreme
01.2013 - 06.2015
- Delivered product to customers (Gas stations with Krispy Kreme Cases)
- Switched out old product with fresh product daily.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers and vendors.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Southampton High School
Courtland, VA06-2009
Skills
- Exceptional customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Money handling
- Stocking and receiving
- POS system operation
- Retail store operations
- Inventory tracking and control
Awards
- Merchandiser of the Year (2018 - Premium of VA)
- Golden Boot Award (2023 - Saf-Gard)
Timeline
Sales Associate/Retail Store Manager
Saf-Gard
11.2018 - Current
Merchandiser
Premium of Virginia
06.2015 - 11.2019
Delivery Driver
Krispy Kreme
01.2013 - 06.2015
High School Diploma -
Southampton High School
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