Joshua Fowler
Tigard,OR
Summary
Driven professional with a robust background in system installations and business management, notably with Customeline Shower Company. Excelled in enhancing customer satisfaction through meticulous attention to detail and exceptional customer service. Demonstrated prowess in equipment installation and fostering customer relations, leading to significant brand growth and operational efficiency.
Overview
11
11
years of professional experience
Work History
Installer
Customeline Shower Company
07.2020 - 01.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
Owner/Operator
Fowler Foods
01.2013 - 11.2018
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Education
GED -
Tigard High School
Tigard, OR02.2001
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Following safety practices
- Customer Service
- Equipment Installation
- Pre-installation Site Prep
- Equipment Operation
- Customer Relations
- Troubleshooting and testing
- Worksite preparation
- Worksite Safety and Maintenance
- Quality Checks
- Troubleshooting
- Hardware Installation
Timeline
Installer
Customeline Shower Company
07.2020 - 01.2024
Owner/Operator
Fowler Foods
01.2013 - 11.2018
GED -
Tigard High School