Joshua Freeman
Phenix City,AL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Russell Cellular-Columbus, GA
07.2021 - 05.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Personal Shopper
Walmart-Columbus, GA
04.2023 - 07.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
Personal Shopper
Walmart-Huber Heights, OH
07.2023 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
Personal Shopper
Walmart-Phenix City, AL
12.2023 - 05.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
Audio Visual Technician
Kingdom power community Church of Love-Columbus, GA
08.2019 - Current
- If audio quality doesn't meet standards I have to step in and apply what I know to fix the problem
- I've been doing this since I was about 15
Property Manager
Absolute Storage Management
06.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
High school diploma -
Kendrick High School
Columbus, GA05.2021
Skills
- Sales (2 years)
- Negotiation (5 years)
- Account Management (1 year)
- Communication Skills (10 years)
- Customer Service (10 years)
- English (10 years)
- Computer Operation (5 years)
- Computer Skills (2 years)
- Typing (10 years)
- Salesforce (5 years)
- Merchandising
- Cash Handling (1 year)
- Time Management (9 years)
- Microsoft Powerpoint (10 years)
- Organizational Skills
- POS (2 years)
- Restaurant experience
- Power tools
- Hand tools
Certification
Driver's License, 10/01/22, 07/01/29
Timeline
Property Manager
Absolute Storage Management
06.2024 - Current
Personal Shopper
Walmart-Phenix City, AL
12.2023 - 05.2024
Personal Shopper
Walmart-Huber Heights, OH
07.2023 - 12.2023
Personal Shopper
Walmart-Columbus, GA
04.2023 - 07.2023
Sales Representative
Russell Cellular-Columbus, GA
07.2021 - 05.2022
Audio Visual Technician
Kingdom power community Church of Love-Columbus, GA
08.2019 - Current
High school diploma -
Kendrick High School