Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Garza

Summary

Detail-oriented professional with a strong background in logistics coordination and project management. Experienced in streamlining processes, managing key accounts, and ensuring seamless collaboration across departments. Adept at organizing complex schedules, overseeing projects, and meeting tight deadlines in fast-paced environments. Recognized for strong problem-solving abilities, effective communication, and technical proficiency.

Overview

9
9
years of professional experience

Work History

Property Manager

Brookdale Senior Living
01.2023 - Current
  • Oversee all leasing operations, ensuring smooth and efficient property functioning.
  • Cultivate and maintain strong relationships with residents and vendors, enhancing community engagement and satisfaction.
  • Implement and manage strategic initiatives focused on community growth and success.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.

Key Accomplishments:

  • Successfully increased community occupancy by 37% at Brookdale Senior Living through strategic initiatives and effective management.

OWNER RELATIONS SPECIALIST

Bluegreen Vacations
04.2019 - 12.2022
  • - Initially hired to serve as Inhouse Marketing Representative; contacted owners of Bluegreen timeshare and solicited their attendance at owner update timeshare meetings.
  • - Promoted to New Owner Orientation Department in August 2021; contributed to front-line sales by selling educational packages to new owners.
  • - Oversaw between 30 and 50 accounts per month valued at $8K each.
  • Key Accomplishments:
  • - Received award for district’s best marketing penetration within first six months of tenure.
  • - Achieved 90% closing ratio as New Owner Specialist.
  • - Forged strong relationships with customers to optimize satisfaction and achieve 86% retention rate.

LOGISTICS COORDINATOR

TQL
10.2018 - 04.2019
  • - As coordinator for the nation’s second-largest logistics company, set up appointments to organize and facilitate incoming and outgoing national shipments; generated up to $20K per day.
  • -Developed strong working relationships with business customers; consistently ensured high satisfaction levels in dynamic, deadline-driven environment.
  • Key Accomplishments:
  • - Facilitated increased revenues by quoting shipment prices to customers and negotiating lower rates with trucking companies.

INSURANCE AGENT

Goosehead Insurance
05.2017 - 10.2018
  • - Developed relationships with local realtors and mortgage lenders solicit referrals that generated life and home insurance sales; frequently delivered presentations to potential customers.
  • Key Accomplishments:
  • - Achieved status as youngest agent to excel in strenuous training program.

INSURANCE AGENT

State Farm Insurance
02.2016 - 04.2017
  • - Contacted potential customers to generate home and auto insurance sales.

Education

HIGH SCHOOL DIPLOMA -

Pear Blossom Private School
San Antonio, TX

Skills

  • Account Management
  • Logistics Coordination
  • Client Retention
  • Vendor Relations
  • Negotiation
  • Team Leadership
  • Business Development
  • Project Management
  • Customer Relations
  • Customer Relationship Management
  • Microsoft Office Suite
  • Property management

Timeline

Property Manager

Brookdale Senior Living
01.2023 - Current

OWNER RELATIONS SPECIALIST

Bluegreen Vacations
04.2019 - 12.2022

LOGISTICS COORDINATOR

TQL
10.2018 - 04.2019

INSURANCE AGENT

Goosehead Insurance
05.2017 - 10.2018

INSURANCE AGENT

State Farm Insurance
02.2016 - 04.2017

HIGH SCHOOL DIPLOMA -

Pear Blossom Private School
Joshua Garza