Joshua Garza
Beaverton,OR
Summary
I recently passed CompTIA Network+ and I'm finishing up dual AAS degrees in Network Administration and Cybersecurity. When something breaks, I like to work through it in order. I figure out where the actual problem is before I touch anything, fix it, then write down what happened so it's not a mystery the next time. That's pretty much what my home lab work has been all year. I'm looking to bring that same approach to a NOC technician role, where I can put structured troubleshooting and solid documentation to work watching over a live network.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Delivery Driver (Part-Time)
Amazon
08.2024 - Current
- Delivered 320-350 packages per shift with zero safety violations, ensuring strong customer satisfaction
- Delivered packages efficiently across designated routes using GPS navigation.
- Inspected vehicles daily for safety and maintenance compliance before shifts.
- Communicated delivery updates and customer concerns to management promptly.
Supply Chain Specialist
Element Six
11.2020 - 07.2024
- Monitored logistics workflows and collaborated with coworkers across departments to resolve supply chain issues, enhancing operational effectiveness.
- Identified and corrected an ERP data error that overstated product weights, preventing unnecessary increases in international shipping costs.
- Standardized 15+ processes across supply chain functions, streamlining operations and improving overall efficiency.
Supply Chain Technician
St. Charles Hospital
01.2020 - 06.2020
- Executed cycle counts across departmental areas to identify inventory discrepancies and maintain supply record accuracy.
- Coordinated inventory management for medical supplies and equipment.
- Monitored supply chain processes and identified areas for improvement.
Warehouse Supervisor
Safelite Autoglass
01.2017 - 01.2019
- Supervised 15 employees at a hub receiving large shipments several times a week
- Scheduled shifts and assigned tasks to maximize labor efficiency in warehouse operations.
- Used Oracle to manage nearly 5,000 SKUs and roughly $500K-$750K in inventory
Education
AAS - Network Administration, Cybersecurity
Portland Community College
Portland, OR03-2027
Skills
- Data analysis
- Incident management
- Troubleshooting tools
- Network protocols
- Virtualization technologies
- Directory management
PROJECTS
- Active Directory & Windows Server 2022 Lab — github.com/JGarza4903/Windows-Server-2022-Lab Built NetLabz.local in Hyper-V with two domain controllers (DC01 and DC02) and a Windows 11 client. Configured AD DS and DNS, then organized 3 departmental OUs with 7 user accounts, 3 reusable user templates, and 6 custom security groups, The client failed to join the domain. I checked the network settings, found an IP/subnet mismatch and DNS pointing away from DC01, fixed both, and documented the troubleshooting with screenshots, Set up department file shares with NTFS and share permissions, disabled inheritance where needed, and tested both allowed and denied access
- Traffic Crash Data Analysis (Las Vegas, NV) — github.com/JGarza4903/Traffic_Analysis, Used Python (pandas, scikit-learn), PostgreSQL, and Tableau to clean Las Vegas crash data and show severity and injury patterns
- Ride-Share Data Analysis (PyBer) — github.com/JGarza4903/PyBer_Analysis, Merged ride-share datasets in pandas and built Matplotlib charts comparing rides, drivers, and fares by city type
- Interactive Data Dashboard (Plot Deployment) — github.com/JGarza4903/Plot_Deployment, Built and deployed a JavaScript/Plotly dashboard on GitHub Pages with charts that update from a dropdown selection
Certification
- Network+ N10-009
- Data Analyst
Accomplishments
- Presidents List 2024-2026
- Deans List 2024-2026
Timeline
Delivery Driver (Part-Time)
Amazon
08.2024 - Current
Supply Chain Specialist
Element Six
11.2020 - 07.2024
Supply Chain Technician
St. Charles Hospital
01.2020 - 06.2020
Warehouse Supervisor
Safelite Autoglass
01.2017 - 01.2019
AAS - Network Administration, Cybersecurity
Portland Community College