Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Joshua Geyer

Gainesville,VA

Summary

Over 13 years of dedicated service at SES Government, establishing a strong foundation in technical expertise and leadership, positioning for the role of Vice President of Engineering. Experience as a Sales Engineer includes managerial responsibilities and successfully serving as the sole sales engineer for seven consecutive months. Demonstrated initiative in automating engineering processes has resulted in significant time savings for the company. A commitment to expanding knowledge in emerging MEO technology has led to hands-on involvement in implementation, testing, commissioning, and demonstrations. Proven ability to lead engineering and sales teams in designing and delivering comprehensive technical solutions ensures consistent achievement of customer satisfaction and organizational goals.

Experienced with system integration, ensuring seamless deployment of software solutions. Utilizes strong analytical skills to identify and resolve technical challenges. Knowledge of industry best practices and methodologies for efficient implementation.

As implementation professional, successfully led projects that streamlined operational workflows and improved client satisfaction. Strong focus on team collaboration and achieving results. Demonstrated expertise in software integration and project management, adapting to changing priorities with ease.

Professional with strong background in engineering, specializing in implementation of technical solutions. Adept at system integration, troubleshooting, and ensuring client satisfaction through tailored solutions. Known for fostering team collaboration and adapting to evolving project requirements. Expertise includes network configuration, software deployment, and technical support with unwavering focus on achieving results.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

SATCOM Implementation Engineer

SES Government Solutions
01.2018 - Current
  • Train Network Operation Center engineers on systems and troubleshooting methodology
  • Travel to customer locations and manage the installation of MEO systems
  • Initiate process improvement requests in a constructive, results oriented manner
  • Represent SES GS in telephone and face-to-face meetings with the customers
  • Flag, manage and improve communication issues using a professional and constructive style
  • Pro-actively, anticipate scenario's (i.e., unavailability of satellite capacity) and act (forewarning, updating) as required
  • Communicate directly with customers on implementation issues/change requests, service delivery status/outages/issues, contract management, tests, portability and standard T&Cs
  • Responsible for Level 3 Technical Support for both MEO and GEO SATCOM services
  • Phone support for trouble ticket issue that require escalation for both MEO and GEO services
  • Field service support for GEO services when required or in support of SES-GS contractors.
  • Integration of MEO systems to ensure system effectiveness
  • Factory Acceptance Testing of all SES-GS terminals
  • Field support for all MEO services when deemed necessary on an on-call basis
  • Bench testing of all equipment new or upgraded prior to deploying to SES-GS field sites
  • Testing and verification of all Returned RMA equipment
  • Documentation and distribution of information related to services we are supporting
  • Perform site surveys and reviews site surveys providing recommendations for installations
  • Responsible for installation and implementation of all SES-GS MEO systems
  • Documentation of installed systems
  • Field Training of local customer or Field Service Rep as required

Sales Engineer

SES Government Solutions
08.2011 - 01.2018
  • Performed initial installation of 2.4m General Dynamics antennas in American Samoa
  • Assisted in the setup and presentation of O3b demonstrations in Tampa, FL and Manassas, VA
  • Trained on the iDirect Network Planning Tool
  • Efficient in Link Budget Analysis and proficient in SAP, V2K, Monics, CLBT, OSP, Arinc TP tool, Microsoft Excel and have been trained on ECM and SLBT
  • Assign carriers, optimize satellite transponder loading, maintain records of service, time and carrier parameters in SES' satellite resource management database
  • Issue line-up instructions to customers and payload/satellite operation centers for service activations/deactivations, transponder reconfigurations and carriers transition from one satellite to another such that continuation of service and overall system integrity is preserved and not compromised
  • Coordinate with customers, engineering operations and asset management groups for the resolution of operational problems and satellite interference complaints
  • Relay the software analyzed results to sales, customers, and service provisioning personnel
  • Recommend and manage test process and evaluates system for acceptance and consequent registration of customer's earth station antennas in compliance with SES technical standards
  • Track and understand industry related products and new technologies including satellite modems and satellite network applications developing a clear understanding of their use in SES GS offerings

Education

Bachelor of Science - Electrical Engineering

Arizona State University
05.2017

Associate of Science - Electrical Engineering

Northern Virginia Community College
12.2013

Associate of Science, associate of Arts - undefined

Mesa Community College
12.2007

Skills

  • RF Systems
  • SATCOM Systems
  • Optimization Techniques
  • Ground Infrastructure Design
  • VSAT Network Design
  • TDMA
  • Spread Spectrum Technology
  • Monitoring/Control Techniques
  • Satellite Transmission
  • Link Budgets
  • Link Optimization
  • Solution Engineering
  • Service Acceptance Tests
  • Equipment Installation Plans
  • Equipment Integration
  • Testing
  • Custom Program Development
  • Technical Strategy Development
  • Data Networks
  • IP Networks
  • Satellite Platforms
  • Sales Engineering
  • Technical Solutions Development
  • Proposal Engineering
  • Coverage Maps Creation
  • Engineering Drawings
  • Technical Proposal Writing
  • Customer Support
  • Trouble Ticket Management
  • Customer Satisfaction
  • Leadership
  • Training
  • ARINC Transmission Plans
  • One Sat Plan
  • CLBT

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved by completing with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CIE - Certified Implementation Engineer

Timeline

SATCOM Implementation Engineer

SES Government Solutions
01.2018 - Current

Sales Engineer

SES Government Solutions
08.2011 - 01.2018

Associate of Science - Electrical Engineering

Northern Virginia Community College

Associate of Science, associate of Arts - undefined

Mesa Community College

Bachelor of Science - Electrical Engineering

Arizona State University