Josh Giaquinto
Ormond Beach,FL
Overview
5
5
years of professional experience
Work History
Claims Adjuster
Progressive Insurance
Ormond Beach, FL
10.2023 - Current
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Provided training sessions for new adjusters on best practices for adjusting claims.
- Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
- Determined reserves for each claim based on estimated costs of settlement or defense.
- Maintained accurate documentation of all claim activity within designated system (ClaimPro Software).
Project Manager
Bowman Painting
Ormond Beach, FL
01.2023 - 02.2024
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Modified project plans when needed to better align with organizational objectives.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Payment Provider Specialist (Downsizing Layoff)
Doxo Inc.
Ormond Beach, FL
06.2022 - 12.2022
- Developed successful engagement plans and activities to build customer relationships and draw attention to corporate brand.
- Created informative and educational presentations to educate others on available services.
- Developed, maintained and deepened strategic partnerships with agencies, vendors and finance tech leaders.
- Created reports on payment activity for management review.
- Researched discrepancies related to customer accounts and payments.
Insurance Sales Agent
Great Florida Insurance
Sarasota, FL
03.2021 - 06.2022
- Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
- Checked into questionable claims, interviewing agents and claimants to resolve errors and omissions.
- Gathered and documented evidence to support court proceedings.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Accounts Manager (Position Closed Due to COVID-19)
The Custom Touch LLC
Sarasota, FL
10.2019 - 02.2021
- Prepared P&L reports and financial statements for review by management.
- Improved year-end inventory audit process to increase accuracy.
- Oversaw 25+ accounts and worked diligently to meet and exceed performance goals and sales expectations.
- Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
- Improved profitability by developing pipeline using multiple sales penetration strategies.
Education
Bachelor of Science - Strategic Development /Project Management
Liberty University
Lynchburg, VA10.2021
Skills
- Project coordination
- Training and development
- Network Administration
- Reporting and documentation
- Strategic Planning
- Improvement plan knowledge
Timeline
Claims Adjuster
Progressive Insurance
10.2023 - Current
Project Manager
Bowman Painting
01.2023 - 02.2024
Payment Provider Specialist (Downsizing Layoff)
Doxo Inc.
06.2022 - 12.2022
Insurance Sales Agent
Great Florida Insurance
03.2021 - 06.2022
Accounts Manager (Position Closed Due to COVID-19)
The Custom Touch LLC
10.2019 - 02.2021
Bachelor of Science - Strategic Development /Project Management
Liberty University
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