Joshua Glenn
Houma,LA
Summary
Operations management and regulatory compliance leader with deep experience in operational readiness, training coordination, and problem resolution across maritime inspections and waterfront operations.
Overview
21
21
years of professional experience
Work History
Waterways Management Supervisor
United States Coast Guard
11.2024 - 10.2026
- Coordinated workforce schedules, leave requests, and coverage to maintain continuous operational readiness.
- Supervised daily operations, aligning staff assignments with mission priorities and command guidance.
- Reviewed personnel performance, provided coaching, and documented corrective actions in accordance with policy.
- Coordinated multi agency port recovery operations for post storm activities.
Chief of Waterfront Facility Inspections
United States Coast Guard
08.2019 - 10.2024
- Supervised daily operations, assigning tasks and balancing workloads to maintain smooth workflow.
- Trained staff on procedures, safety practices, and quality standards to strengthen team performance.
- Monitored productivity and resolved workflow issues to reduce delays and improve consistency.
- Evaluated employee performance, provided coaching, and supported corrective action when needed.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Vessel and Facility Inspections Supervisor
United States Coast Guard
08.2016 - 07.2019
- Directed daily workforce operations, assigning tasks and ensuring mission readiness across watchstanding personnel.
- Supervised training requirements, coaching staff on procedures, compliance, and operational standards.
- Monitored safety practices, correcting hazards and enforcing Coast Guard regulations during routine operations.
- Coordinated scheduling, leave, and duty rotations to maintain continuous coverage and staffing balance.
Facility and Container Inspections Supervisor
United States Coast Guard
08.2014 - 07.2016
- Supervised daily operations to maintain mission readiness and compliance with Coast Guard standards.
- Coordinated watch schedules, personnel assignments, and workload priorities across operational teams.
- Ensured adherence to safety procedures, security protocols, and command directives.
- Mentored junior staff on operational procedures, documentation, and performance expectations.
Regulated Waterfront Facility Inspector
United States Coast Guard
08.2012 - 07.2014
- Conducted vessel and facility inspections to verify compliance with maritime safety and security regulations.
- Evaluated certificates, logs, and maintenance records to identify deficiencies and enforce corrective actions.
- Coordinated boarding activities with operational teams to support port safety and regulatory enforcement.
- Investigated violations and documented inspection findings using established Coast Guard reporting procedures.
- Trained junior inspectors on inspection procedures, documentation accuracy, and enforcement protocols.
Federal On-Scene Coordinator Representative
United States Coast Guard
07.2009 - 07.2012
- Coordinated administrative workflows to ensure timely and accurate routing of correspondence, records, and tasking actions.
- Served as liaison between other government agencies and industry, clarifying requirements and supporting efficient communication flow.
- Reviewed documentation for completeness, corrected errors, and maintained compliance with recordkeeping standards.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Foreign Vessel Regulatory Compliance Examiner
United States Coast Guard
09.2007 - 06.2009
- Reviewed records to ensure compliance with regulatory requirements, enhancing overall accuracy and integrity of documentation.
- Verified documentation against policy standards, contributing to adherence to regulatory guidelines and minimizing compliance risks.
- Resolved complex discrepancies by applying established standards and professional judgment.
- Communicated requests for additional documentation to resolve missing or inconsistent information.
- Resolved complex discrepancies through application of established standards, improving accuracy of regulatory submissions.
Aids to Navigation Team Member
United States Coast Guard
01.2006 - 08.2007
- Supported watchstanding operations, maintaining situational awareness and relaying critical information to supervisors.
- Followed safety procedures during dockside and onboard operations to support mission readiness.
- Assisted with vessel and facility maintenance, completing routine checks and reporting equipment discrepancies.
- Handled supplies and inventory, organizing equipment for timely issue and retrieval.
Education
Environmental Science
American Military University
Skills
Operations management
Regulatory compliance
Operational readiness
Training coordination
Customer relations
Problem resolution
Decision-making
Attention to detail
Excellent communication
Dependable and responsible
Accomplishments
Served twenty-one years on active duty rising to the rank of E-7 in the United States Coast Guard. Lead an unblemished career receiving only positive reviews and awards while also gaining vast amounts of lifelong skills and knowledge.
Timeline
Waterways Management Supervisor
United States Coast Guard
11.2024 - 10.2026
Chief of Waterfront Facility Inspections
United States Coast Guard
08.2019 - 10.2024
Vessel and Facility Inspections Supervisor
United States Coast Guard
08.2016 - 07.2019
Facility and Container Inspections Supervisor
United States Coast Guard
08.2014 - 07.2016
Regulated Waterfront Facility Inspector
United States Coast Guard
08.2012 - 07.2014
Federal On-Scene Coordinator Representative
United States Coast Guard
07.2009 - 07.2012
Foreign Vessel Regulatory Compliance Examiner
United States Coast Guard
09.2007 - 06.2009
Aids to Navigation Team Member
United States Coast Guard
01.2006 - 08.2007
Environmental Science
American Military University
Credentials
Merchant Mariner Credential:
- Operator of Uninspected Passenger Vessels (OUPV) near coastal.
- Ordinary Seafarer
- Wiper
- Steward's Department - Food Handler
Transportation Worker Identification Credential (TWIC)