Kimberly Porter
Staffordsville,KY
Summary
Dynamic Management Supervisor at Wilson Management Rural Development. With a proven track record in operations management and staff development. Enhanced productivity through process improvements and effective team coordination. Cultivated strong client relationships, ensuring satisfaction and retention. Skilled in budget management and fostering a collaborative team environment, driving results and operational efficiency.
Experienced with team leadership and project supervision. Utilizes strategic planning and problem-solving to enhance efficiency and achieve goals. Knowledge of performance management and effective communication, ensuring cohesive team dynamics and project success.
For reference please call Pat Wilson at Wilson Management (859)-544-2276.
Overview
17
17
years of professional experience
Work History
Management Supervisor
Wilson Management
Waco, KY
04.1999 - 07.2016
- Supervised daily operations, ensuring compliance with company policies and safety regulations.
- Coordinated team schedules to optimize resource allocation and enhance productivity.
- Implemented process improvements that streamlined workflows and reduced operational bottlenecks.
- Trained new staff on best practices, fostering a culture of continuous improvement and efficiency.
- Overseen all money accounts by making deposits from Rent and Security Deposits.
- Done all background checks
- Kept all units safely and done inspections (1) Month.
- Handle all Tenant Certifications and Leases and Medical Certifications for renewal at the end of each lease to be able to recert for the next year.
- Mentored junior staff members in professional development, contributing to improved employee retention rates and overall satisfaction.
- Developed strong client relationships through consistent communication, timely delivery of projects, and ensuring customer satisfaction.
Education
High School Diploma -
Johnson Central
Paintsville, KYSkills
Customer relations
- Operations management
- Staff development
- Project management
Operations management
Staff development
Sales management
Positive attitude
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Computer skills
Organizational skills
Team collaboration
Team leadership
Adaptability and flexibility
Verbal and written communication
Team building
Scheduling and coordinating
Self motivation
Managing operations and efficiency
Hiring and training
Employee training
Goal setting
Team development
Staff management
Task delegation
Quality control
Project management
Administration and reporting
Project planning
Business planning
Budget management
Timeline
Management Supervisor
Wilson Management
04.1999 - 07.2016
High School Diploma -
Johnson Central