Joshua Graddy
Jacksonville,IL
Summary
Disciplined professional with 22 years of leadership experience in the Navy, transitioning into IT. Expertise in troubleshooting and training, complemented by a strong track record of streamlining workflows and maintaining compliance. Seeking an entry-level IT Support role to leverage analytical skills and enhance team efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Springfield, IL
01.2026 - Current
- Collaborated with team members to improve order fulfillment processes and reduce delays.
- Organized inventory to enhance stock accessibility and support efficient order fulfillment.
- Trained new employees on warehouse procedures and safety measures to ensure compliance and readiness.
- Followed established guidelines for picking orders accurately.
Machine Line Operator
Reynolds Consumer Products Inc.
Jacksonville, IL
07.2022 - Current
- Troubleshoot and resolve mechanical and operational issues to maintain uninterrupted production
- Executed minor maintenance and system adjustments to uphold operational standards
- Documented operational adjustments and upheld quality control standards to maintain production integrity
- Maintain inventory accountability and track equipment performance metrics
- Trained new employees on equipment operation and procedural compliance, enhancing team readiness
- Provided shift-level support for troubleshooting and problem resolution
Seasonal Support Delivery Driver
UPS
Jacksonville, IL
11.2025 - 12.2025
- Delivered packages to residential and commercial locations with attention to timely service.
- Navigated routes using GPS systems to ensure on-time deliveries.
- Transported and safely delivered items to prevent damage or loss.
- Ensured package security and compliance with safety regulations.
- Loaded and unloaded packages accurately in assigned vehicle.
- Documented delivery information using handheld scanning devices to maintain accurate records.
Hospital Corpsman / Mental Health Department Leader
United States Navy
07.2000 - 07.2022
- Managed administrative operations for multi-disciplinary medical and mental health units, enhancing service delivery to patients
- Coordinated complex provider schedules and workflow systems, optimizing unit efficiency and patient access to care
- Supervised personnel, ensuring compliance with procedures and regulations to uphold quality standards in patient care
- Served in leadership roles overseeing unit performance, accountability, and administrative systems
- Provided technical training and mentorship to junior service members
- Maintained confidential records and ensured data accuracy and security compliance
- Supported over 10 training and combat deployments while maintaining operational readiness
Education
Cyber Warrior Program -
My Computer Career
Online05-2026
Skills
- Inventory Management
- Order Processing
- Logistics Coordination
- Material Handling
- Forklift Operation
- Warehouse Safety
- Safety Training
- Compliance Adherence
- Performance Tracking
- Troubleshooting
- Microsoft Operating Systems
- Operating Systems
- Software
- Inventory Software
- Team Collaboration
- Strategic thinking
- Forklift Operation
Websites
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA CySA+
- CompTIA Security
Timeline
Warehouse Worker
Amazon
01.2026 - Current
Seasonal Support Delivery Driver
UPS
11.2025 - 12.2025
Machine Line Operator
Reynolds Consumer Products Inc.
07.2022 - Current
Hospital Corpsman / Mental Health Department Leader
United States Navy
07.2000 - 07.2022
Cyber Warrior Program -
My Computer Career