Joshua Grant
Missouri City,TX
Summary
Professional People Leader of Stores & DCs, with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication. Talented driver of performance and safety compliance with applicable standards, rules and regulations.
Overview
1
1
Language
10
10
years of professional experience
Work History
Assistant Store Manager
The Home Depot Inc
Sugar Land, Texas
10.2024 - 03.2026
- Merchandising Assistant Store Manager leading all merchandising operations and departments from ad sets to inventory needs. Dealing with vendor relations as well.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed P&L with business partners and communicated financial performance during meetings and store visits with senior leaders.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Area Supervisor
The Home Depot Distribution Center
Perth Amboy, New Jersey
08.2021 - 09.2024
- Leading all aspects of outbound operations- picking conveyable and non conveyable orders requiring lift equipment, packing, loading and unloading to meet all business and customer needs/requirements. ICQA- exceptions/problem solving, inventory adjustments/management, slotting.
- Supervised daily operations in a fast-paced distribution center environment.
- Managed team performance through regular evaluations, feedback, and goal-setting.
- Coordinated staff schedules to enhance workflow and ensure adequate coverage.
- Trained new employees on safety protocols and operational procedures.
- Conducted safety audits to verify compliance with company policies and identify areas for improvement.
- Resolved employee conflicts to foster a positive team atmosphere and improve collaboration.
- Collaborated with management to develop process improvement strategies.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Coordinated inventory transfers with related departments by scheduling materials to be moved to and from warehouse.
Department Supervisor
The Home Depot Store
Linden, New Jersey
06.2016 - 08.2021
- Leading teams in both merchandising and specialty departments. Paint, appliances, flooring, plumbing, garden, millwork.
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff to enhance product knowledge and service skills.
- Coordinated inventory management to ensure stock availability and support sales goals.
- Resolved customer inquiries and issues to enhance overall shopping experiences.
- Collaborated with management on merchandising strategies to improve product visibility and sales.
- Addressed employee issues and conflicts, providing coaching to improve team dynamics.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted performance reviews for staff members.
Education
Montclair High School
Montclair, NJSkills
- Inventory management
- Merchandiser and merchandising management
- Profit and loss management
- Financial reporting
- Supply chain logistics
- Staff scheduling
- Performance evaluation/reviews
- Employee training
- Effective communication
- Team leadership
- Microsoft Office Suite
- Customer relationship management
- Customer service
- Machine operator and trainer 10years machine operating experience and 8years of lift equipment trainer experience on Large and small forklifts (electric or propane), reach trucks (crown, Raymond, cat), order picker, clamp, Pacer, epj
- Strategic merchandising/planning
Accomplishments
- Leader of the month as an Area Supervisor in the Distribution Center for direct fulfillment.
- Supervisor of the Region as a department Supervisor.
- Recognized by Regional leadership as an Area Supervisor in the Distribution Center for Performance and Leadership.
Languages
English
Professional
References
References available upon request.
Timeline
Assistant Store Manager
The Home Depot Inc
10.2024 - 03.2026
Area Supervisor
The Home Depot Distribution Center
08.2021 - 09.2024
Department Supervisor
The Home Depot Store
06.2016 - 08.2021
Montclair High School