Joshua Green
Missouri City
Overview
6
6
years of professional experience
Work History
Chemical Account Specialist
Sonny’s Car Wash Service
Houston, TX
04.2025 - Current
- Assisted customers with inquiries and account management, ensuring high levels of satisfaction.
- Processed service requests accurately and efficiently to maintain workflow consistency.
- Collaborated with team members to streamline communication and enhance service delivery.
- Managed customer data entry into CRM systems to ensure accuracy and accessibility.
- Supported sales initiatives by providing product information and recommendations to clients.
- Resolved account discrepancies promptly, improving overall customer trust and retention.
- Developed knowledge of service offerings to effectively address client needs and preferences.
General Manager
Whitewater Car Wash
Houston, TX
03.2024 - 03.2025
- Oversaw daily operations to ensure high-quality car wash services and customer satisfaction.
- Managed staff scheduling, optimizing team coverage for peak service hours.
- Implemented staff training programs focused on operational efficiency and best practices.
- Monitored inventory levels and coordinated supply orders to maintain adequate stock.
- Analyzed customer feedback to identify areas for service improvement and implement changes.
- Collaborated with maintenance teams to ensure equipment functionality and safety compliance.
- Established performance metrics to track team productivity and enhance service delivery standards.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Sales and Training Manager
Sam’s Club
Richmond, TX
05.2022 - 06.2024
- Developed training programs enhancing employee engagement and performance.
- Facilitated workshops improving team collaboration and communication skills.
- Evaluated training effectiveness through participant feedback and assessments.
- Implemented onboarding processes ensuring new hires acclimate quickly to workplace culture.
- Collaborated with management to identify skill gaps and training needs across departments.
- Mentored junior trainers, providing guidance on best practices in instructional techniques.
- Led cross-functional teams to design innovative learning solutions addressing diverse learning styles.
Business Development Manager
Waitr
Houston, TX
09.2021 - 05.2022
- Developed and executed strategic partnership initiatives to enhance market reach and brand visibility.
- Analyzed market trends and customer feedback to inform product development and optimize service offerings.
- Led cross-functional teams in identifying growth opportunities and implementing key business strategies.
- Cultivated relationships with stakeholders to foster collaboration and drive business objectives forward.
- Streamlined sales processes, improving efficiency and enhancing client satisfaction through tailored solutions.
- Conducted competitive analysis to position offerings effectively within the marketplace, increasing demand generation.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Area Sales Manager
Western Funding Inc.
Houston, TX
01.2020 - 12.2020
- Analyzed market trends to identify new business opportunities and drive growth.
- Analyzed financial data to identify trends and inform decision-making processes.
- Collaborated with cross-functional teams to streamline reporting procedures and enhance accuracy.
- Analyzed customer credit profiles to determine financing eligibility and risk assessment
- Streamlined documentation procedures, enhancing efficiency in loan processing
- Resolved complex customer inquiries related to financing options and account management
- Conducted regular market research to stay updated on industry trends and competitor offerings, enabling the development of competitive financing options for clients.
Education
High School Diploma -
William B Travis
Richmond, TXSkills
- Account administration
- Customer relationship development
- Document management
- Microsoft office proficiency
- Client engagement
- Documentation skill
- Revenue growth
- CRM software
- Territory growth
- Terms negotiation
- Report writing
- Business development
- Research proficiency
- Cold calling
- Time management
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
Timeline
Chemical Account Specialist
Sonny’s Car Wash Service
04.2025 - Current
General Manager
Whitewater Car Wash
03.2024 - 03.2025
Sales and Training Manager
Sam’s Club
05.2022 - 06.2024
Business Development Manager
Waitr
09.2021 - 05.2022
Area Sales Manager
Western Funding Inc.
01.2020 - 12.2020
High School Diploma -
William B Travis