Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Associate
Walmart
05.2020 - Current
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided product price information to customers.
Used in-store system to locate inventory and place special orders for customers.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Driver, Warehouse Orders
Anchor Design Co
09.2023 - 01.2024
Successfully avoided time delivery delays by carefully planning best routes.
Kept detailed records of deliveries and money received from customers.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Sports Official
USA Track & Field
11.2018 - 03.2020
Developed strong relationships with coaches, players, and administrators for effective communication during games.
Coordinated with other referees to execute smooth and consistent games.
Managed challenging situations with diplomacy, diffusing tensions between players or teams when necessary.