Joshua Hannah
Reading,PA
Summary
Achieved significant revenue growth through effective property management and client engagement strategies. Established long-lasting relationships with clients, enhancing overall satisfaction and retention rates. Delivered outstanding service through adept conflict resolution and operational support in fast-paced scenarios.
Overview
5
5
years of professional experience
Work History
Property Management Specialist
Morgan Properties
Reading, PA
08.2025 - Current
- Supported daily operations of multifamily residential community while assisting residents with their needs.
- Built positive relationships with residents to enhance satisfaction and retention.
- Aided in leasing activities, addressing resident inquiries, managing renewals, and supporting occupancy initiatives.
- Coordinated with maintenance teams to facilitate prompt resolution of service requests and property concerns.
- Maintained accurate resident records and adhered to company policies and procedures.
- Addressed resident concerns in a professional and efficient manner.
Account Manager
Aquire
Charleston, SC
01.2023 - 07.2025
- Managed a portfolio of business accounts and served as the primary point of contact for client growth.
- Developed strong relationships with decision-makers and stakeholders.
- Identified opportunities to increase revenue through account expansion and retention strategies.
- Prepared sales reports and monitored performance metrics.
- Collaborated with internal teams to ensure customer satisfaction.
Solar Sales Consultant
Blue Raven Solar
Raleigh, NC
09.2022 - 01.2023
- Generated qualified leads through prospecting, networking, and referrals.
- Conducted consultations and recommended customized solar solutions.
- Presented proposals, pricing options, and financing plans.
- Built customer relationships through consultative selling.
- Maintained an active sales pipeline and worked toward performance goals.
Insurance Sales Manager / Claims Processor
Seguro Medico
Reading, PA
12.2021 - 12.2022
- Averaged approximately 10 insurance sales per day.
- Educated clients on insurance products and coverage options.
- Generated new business through prospecting and networking.
- Processed 20–30 insurance claims daily while maintaining accuracy.
- Reviewed claim documentation and resolved claims issues.
- Maintained confidential customer records.
Education
High School Diploma -
Upper Perkiomen
Red Hill, PA06.2019
Skills
- Achieved improved resident satisfaction through effective property management practices
- Secured high occupancy levels by enhancing leasing support strategies
- Increased business development outcomes through targeted sales initiatives
- Strengthened customer loyalty by optimizing account management processes
- Generated high-quality leads to support sales growth
- Negotiated favorable leasing terms that maximized profitability
- Enhanced client relationships through effective use of CRM software
- Accelerated claims processing to deliver timely resolutions and improve service
Timeline
Property Management Specialist
Morgan Properties
08.2025 - Current
Account Manager
Aquire
01.2023 - 07.2025
Solar Sales Consultant
Blue Raven Solar
09.2022 - 01.2023
Insurance Sales Manager / Claims Processor
Seguro Medico
12.2021 - 12.2022
High School Diploma -
Upper Perkiomen