Joshua Hart
Los Angeles,CA
Summary
Proven track record of enhancing customer satisfaction and teamwork, demonstrated at Amazon and other roles. Skilled in GPS navigation and efficient problem-solving, I excel in fast-paced environments, significantly improving delivery accuracy and client support. My positive attitude and customer service expertise drive superior results, embodying the commitment to excellence and collaboration. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
04.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Call Center Representative
A1 Chimey
03.2020 - 02.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Construction Worker
Roadway Express
01.2016 - 10.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
High School Diploma -
Wiregrass Georgia Technical College
Valdosta, GA08.2008
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
Timeline
Delivery Driver
Amazon
04.2021 - Current
Call Center Representative
A1 Chimey
03.2020 - 02.2023
Construction Worker
Roadway Express
01.2016 - 10.2020
High School Diploma -
Wiregrass Georgia Technical College