Joshua Hart
Charlotte
Summary
Results-driven Key Holder Supervisor with expertise in employee training and inventory management. Skilled in cash handling and providing excellent customer service, and fostering a positive team environment.
Overview
1
1
year of professional experience
Work History
Key Holder Supervisor
Boot Barn Holdings Inc.
Charlotte
07.2025 - Current
- Supervised daily store operations and ensured adherence to company policies.
- Managed cash handling procedures and maintained accurate financial records.
- Trained and guided new employees on store procedures and customer service standards.
- Assisted in inventory management, including stocking shelves and organizing products.
- Provided excellent customer service and resolved customer inquiries efficiently.
- Collaborated with team members to create a positive shopping environment.
- Conducted visual merchandising to enhance product displays and attract customers.
- Supervised cashiers during peak hours of operation.
- Responded promptly to customer inquiries regarding product availability.
- Assisted in general housekeeping to maintain store image.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Collaborated with management to determine key tasks and delegate to staff members.
Education
High School Diploma -
Terry Sanford High School
Fayetteville, NC06-2025
Skills
- Customer service
- Employee training
- Cash handling
- Visual merchandising
- Inventory management
- Conflict resolution
- Good Telephone Etiquette
- Dependable and responsible
- Maintenance & repair
- Excellent communication
- Sales strategies
Timeline
Key Holder Supervisor
Boot Barn Holdings Inc.
07.2025 - Current
High School Diploma -
Terry Sanford High School