Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Hawkins

San Pedro,CA

Summary

Enthusiastic team player & highly efficient individual who is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

9
9
years of professional experience

Work History

Security Officer

NCS
02.2024 - 10.2024
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.

Security Officer

Allied Universal Security Services
08.2022 - 02.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.

Lead Custodian

JAN-PRO CLEANING SYSTEMS
06.2020 - 07.2022
  • Plans, assigns, monitors, reviews and supervises the work of custodians assigned to the site
  • Instructs, advises and demonstrates work methods, practices and procedures for completing job assignments and to assist in the training of site custodians
  • Advises custodial staff of work-site and district policies and procedures related to the job assignments and enforces safety rules and regulations

Material Handler/Forklift Operator

FedEx Express
05.2017 - 02.2019
  • Primary job duties include ensuring successful transfer and delivery of goods to intended destinations
  • Additional responsibilities include sorting packages for delivery, operating heavy machinery, such as forklifts, trucks, and hydraulic conveyor belts, and, on rare occasions, picking up and delivering packages

Customer Resolutions Specialist

El Monte RV
07.2015 - 01.2019
  • Resolved product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution

Education

High School Diploma - High School

Reid High School
Long Beach, CA
06.2016

Skills

  • Problem-solving
  • Flexibility
  • Team Work
  • Reliability
  • Troubleshooting
  • Detail Oriented
  • High level of integrity
  • Work ethic

Timeline

Security Officer

NCS
02.2024 - 10.2024

Security Officer

Allied Universal Security Services
08.2022 - 02.2024

Lead Custodian

JAN-PRO CLEANING SYSTEMS
06.2020 - 07.2022

Material Handler/Forklift Operator

FedEx Express
05.2017 - 02.2019

Customer Resolutions Specialist

El Monte RV
07.2015 - 01.2019

High School Diploma - High School

Reid High School
Joshua Hawkins