Joshua Helm
Forest Lake,MN
Summary
I am driven and dynamic, excelling in operations management. I have over 10 years of customer service experience, inventory control and performance improvement strategies. Committed to food safety and fostering a welcoming environment, ensuring exceptional guest experiences.
Overview
25
25
years of professional experience
Work History
Cook 1
Running Aces Casino & Racetrack
Columbus, MN
06.2024 - Current
- Prepared ingredients using proper techniques to ensure quality and consistency.
- Assisted in maintaining cleanliness and organization of kitchen workspace.
- Followed food safety guidelines to guarantee health compliance during meal preparation.
- Collaborated with team members to support efficient kitchen operations during peak hours.
- Teach, train, guide and mentor new employees on proper technique, responsibilitys and standards of Running Aces Casino and Race Track.
Advisor
Camo Crew Junk Removal
Butler, WI
03.2020 - Current
- Generally advice owner on all questions and concerns including reviewing P&L, marketing, HR and expansion,
- Developed SOPs and streamline workflows to enhance productivity and reduce turnaround time.
- Implement quality control measures, improving service consistency and client satisfaction.
- Implement quarterly reviews insuring management understands expectations.
- Attend networking functions and attend all B2B sales meetings.
Kitchen Supervisor/Bar Manager
7 Vines Vinyard and Winery
Dellwood, MN
02.2025 - 08.2025
- Supervised staff to ensure efficient service.
- Trained new team members on safety protocols and procedures.
- Managed inventory levels and ordered supplies to maintain workflow.
- Coordinated daily schedules for optimal efficiency.
- Built rapport with guest to make sure everyone felt welcomed, offered suggestions of wine and parings with food options.
Education
Associate of Arts - General Studies
Century College
White Bear Lake, MN03-2012
Skills
- Operations management
- Staff management
- Performance improvement
- Food safety
- Inventory control
Timeline
Kitchen Supervisor/Bar Manager
7 Vines Vinyard and Winery
02.2025 - 08.2025
Cook 1
Running Aces Casino & Racetrack
06.2024 - Current
Advisor
Camo Crew Junk Removal
03.2020 - Current
Associate of Arts - General Studies
Century College