Joshua Henderson
Abilene,TX
Summary
Educated individual, obtained Bachelors Degree at Hardin Simmons University (3.26 GPA). Hardworking Emergency Veterinary Technician with over 3,600 hours of experience in animal healthcare. Possessing excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Veterinary Technician
Emergency Veterinary Clinic
09.2022 - Current
- Provided care for animals before and after surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition through Avamark.
- Collected patient blood samples for laboratory analysis.
- Placed intravenous catheters regularly.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Established intravenous drips for ongoing hydration in treatment of canines and felines that were hospitalized.
- Administered antivenin, plasma, and blood transfusions and cared for patients after.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Assistant Manager
Joe's Pizza And Pasta
02.2017 - 07.2023
- Accomplished multiple tasks within a fast pace.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Trained new employees to maximize team agility and performance.
- Developed and maintained relationships with customers.
- Maximized performance by monitoring daily activities and mentoring team members.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Deli Service Clerk
Market Street
06.2016 - 02.2017
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Carefully prepared orders by slicing, weighing and packaging food items and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Optimized freshness of food by monitoring dates, rotating stock and following proper storage procedures.
Golf Course Attendant
Abilene Country Club
08.2014 - 06.2016
- Kept golf course equipment stored properly.
- Checked driving range and grounds daily to identify maintenance needs.
- Observed guests for proper use of equipment and respectful behavior on property.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned golf carts to reduce spread of germs and bacteria.
Education
Bachelor of Science - Biology And Biochemistry
Hardin Simmons University
Abilene, TX05.2023
Associate of Applied Science - Biology
Cisco College
Abilene, TX08.2019
Skills
- Reliable and Responsible
- Quick Learner
- Active Listening and Communication
- Critical Thinking
- Laboratory Analysis
- Emergency Animal Care
Accomplishments
- Lee and Lou Evans Biology Scholarship (2022-2023)
- Inducted into Gamma Beta Phi Society (2021)
- HSU Grassland Initiative Student Internship Scholarship (2020-2021)
- Simmons Award (2019-2020)
- Inducted into Phi Theta Kappa (2018)
- Deans List (2017-2023)
- Presidents List (2017)
Extra Curricular
- Abilene VMA CE (2022-2023)
- Volunteer at Abilene Zoo (2022)
- Community Service at Boys and Girls Club (2022)
- Pre-Med Club (2021-2023)
- Science Club (2016-2017)
Animal Experience
- Necropsy of Southern Black Rhino (2023)
- Veterinary Technician at Emergency Veterinary Clinic (2022-Current)
- Shadowing Small Animal Veterinary Experience (2022)
- Shadowing Zoo Keeper at Abilene Zoo (2022)
- Shadowing DVM at Abilene Zoo (2022)
Timeline
Veterinary Technician
Emergency Veterinary Clinic
09.2022 - Current
Assistant Manager
Joe's Pizza And Pasta
02.2017 - 07.2023
Deli Service Clerk
Market Street
06.2016 - 02.2017
Golf Course Attendant
Abilene Country Club
08.2014 - 06.2016
Bachelor of Science - Biology And Biochemistry
Hardin Simmons University
Associate of Applied Science - Biology
Cisco College
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