Joshua Holland
Vacaville,CA
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
19
19
years of professional experience
Work History
Cashier
Trader Joe's
10.2006 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer service techniques.
- Implemented inventory management practices, ensuring accurate stock levels.
Head Cider Maker
Out of Step Cider Co.
09.2021 - 07.2025
- Created and maintained a production schedule
- Design and implementation of SOPs.
- Maintain and trouble shoot glycol chiller
- Lab analysis of fermentation process.
- Clean and sanitize fermentation tanks.
- Can and Keg cider for sale.
Education
Professional Brewing Certificate - Brewing Sciences
UC Davis Extension Program Master Brewing
Davis, CA05-2019
Associate of Science - Natural Sciences And Mathematics
Napa Valley College
Napa, CA05-2017
Skills
- Work ethic and integrity
- Problem solving and trouble shooting
- Lab experience
- Mechanical maintenance
- Fork lift certified
- Effective team engagement
Timeline
Head Cider Maker
Out of Step Cider Co.
09.2021 - 07.2025
Cashier
Trader Joe's
10.2006 - Current
Professional Brewing Certificate - Brewing Sciences
UC Davis Extension Program Master Brewing
Associate of Science - Natural Sciences And Mathematics
Napa Valley College