Joshua Horton
Orlando
Summary
Established expertise in safety protocols and warehouse operations, ensuring high standards of efficiency and quality. Demonstrated proficiency in inventory control, with a strong ability to adapt to new concepts quickly. Committed to applying problem-solving and time-management skills in a distribution warehouse environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Marathon
Belle Isle
01.2025 - Current
- Greeted customers upon entry, addressing needs promptly to enhance shopping experience.
- Guided customers through purchase process, assisted in locating items, and enrolled them in reward programs, improving customer engagement.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted schedule and covered extra shifts to support operational demands.
- Restocked merchandise in front lanes to ensure availability for customers.
- Stocked and tagged merchandise to maintain inventory accuracy and visibility.
Fulfillment Specialist
Walgreens
Orlando
06.2022 - 12.2022
- Processed and shipped customer orders from Fulfilment Center, ensuring accurate and timely delivery.
- Received, scanned, picked, packed, audited, and shipped prescriptions, maintaining compliance with safety regulations.
- Tracked inbound and outbound items through radio frequency scanning to ensure accountability of inventory.
- Maintained clean and safe work environment while upholding quality standards established by management.
Customer Service Representative
Circle K
Orlando
08.2021 - 05.2022
- Provided customer care by assisting with product selection and managing ordering functions to ensure smooth transactions.
- Recommended products and services based on customer needs and preferences, enhancing overall customer satisfaction.
- Checked and ensured accuracy of delivered packages, verifying product type and amounts during unloading.
- Stocked shelves with unpacked items ensuring proper labeling in clear and visible areas.
Education
Flex -
Florida Virtual School
12-2019
Skills
- Sales techniques
- Customer engagement
- Product knowledge
- Point of sale systems
- Order processing
- Order fulfillment
- Inventory control
- Stock management
- Efficient service delivery
- Attention to detail
- Dependability
- Reliability and punctuality
- Creativity and teamwork
Certification
Certified Forklift Operator
Languages
English
Timeline
Sales Associate
Marathon
01.2025 - Current
Fulfillment Specialist
Walgreens
06.2022 - 12.2022
Customer Service Representative
Circle K
08.2021 - 05.2022
Flex -
Florida Virtual School