Joshua Hylton
CHRISTIANSBURG,VA
Summary
Ambitious restauranteur with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges.
Well-versed in hospitality standards and natural knack for building relationships with customers.
Smart financial professional applies strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating credit history, financial stability and risks. Diligent individual with strong work ethic.
Overview
18
18
years of professional experience
Work History
Affiliate Sales/Underwriting Support Specialist
ClearOne Advantage
03.2015 - Current
- Supported review and acceptance or denial of new or renewal business.
- Monitored market conditions and economic trends to identify and limit potential risks.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Supported review, acceptance, or denial of new or renewal business after carefully reviewing all information.
Transportation Dispatcher
The Preston Enterprise
06.2019 - 02.2023
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
Restaurant Owner
Hylton's Wood Cooking Grille
03.2016 - 05.2020
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Developed and implemented comprehensive business plan to maximise restaurant success.
- Managed payroll, daily deposits, and cost controls.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Bar Manager
Mojo's Urban Eatery
11.2011 - 05.2015
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Car Salesman
Pohanka Automotive Group of Salisbury
01.2013 - 03.2015
- Prepared purchased vehicles and completed final delivery checks.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Line Cook/Junior Sous Chef
Market Street Inn
02.2007 - 11.2011
- Grilled meats and seafood to customer specifications.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Associate of Science - Aviation Management And Operations
University of Maryland Eastern Shore
Princess Anne, MD05.2008
Skills
- Data Interpretation
- Policy Review
- Microsoft Office
- Risk Mitigation
- Loss Protection
- Quality Control
- Sales Support
- Revenue Generation
Timeline
Transportation Dispatcher
The Preston Enterprise
06.2019 - 02.2023
Restaurant Owner
Hylton's Wood Cooking Grille
03.2016 - 05.2020
Affiliate Sales/Underwriting Support Specialist
ClearOne Advantage
03.2015 - Current
Car Salesman
Pohanka Automotive Group of Salisbury
01.2013 - 03.2015
Bar Manager
Mojo's Urban Eatery
11.2011 - 05.2015
Line Cook/Junior Sous Chef
Market Street Inn
02.2007 - 11.2011
Associate of Science - Aviation Management And Operations
University of Maryland Eastern Shore
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