Overview
Work History
Summary
Timeline
Skills
Education
Languages
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Stacey Dewberry

Overview

19
19
years of professional experience

Work History

Debt Negotiator

ClearOne Advantage
10.2022 - 04.2025
  • Promoted from Certified Debt Consultant to Debt Negotiator.
  • Excellent interpersonal skills, with the ability to negotiate with creditors on behalf of our clients to arrange for balance adjustment, interest rate or payment plans.
  • Skilled at delivering engaging demonstrations and informative presentations to both customer and creditors to develop effective solutions for challenging situations sometimes requiring additional funds.
  • Competent with windows-based software, and Microsoft Office applications (Word, Excel, PowerPoint) and maintaining accurate records in CRM.
  • Submitted files to compliance department with all supporting documents in order to process the agreement to settle with a creditor.
  • Recorded conversations with both the creditor and the client regarding offers, deposit transactions. late pay authorizations, etc.


Owner/President

Vantage Maintenance Services Inc
09.2014 - 08.2022
  • Managed all day-to-day business operations, productivity by managing financial budgets, account management and operating cost.
  • Hired, trained and developed employees.
  • Responded to functional and technical elements of RFIs, RFPs, and other proposal requests.
  • Participate in cross-functional meetings, providing specialized input to refine solutions and drive daily operation business functions..
  • Established foundational processes for project management, consulted with sub contractors for additional business development.
  • Skilled at managing multiple opportunities, deadlines, and customer engagements, maintaining accurate records in CRM.
  • Continuously refine solution-selling and presentation skills, fostering an environment of ongoing innovation and technical excellence.

Senior Relationship Manager

Heartland Payment Systems
02.2006 - 08.2014
  • Collaborated with small and medium sized business owners to ensure integration with their back office software to include inventory management. card acceptance, gift cards and payroll processing, check reader, age verification, etc
  • Competent with CRM tools (e.g., Microsoft Dynamics), Windows-based software, and Microsoft Office applications (Word, Excel, PowerPoint) for documenting, tracking, and presenting.
  • Experience in AI research tools, FCC and GIS datbase search platforms, RF propagation concepts and tools.
  • Ability to resolve customers' communications problems that address stated and unstated customer needs, shaping solutions to align with our IT solutions.
  • Exceptional interpersonal and trust-building skills, leading to long-term partnerships and cross selling of new products.
  • Achieved monthly sales quotas, exceeded performance metrics for customer service and accomplished many company awards.
  • Skilled at field prospecting, negotiating contracts, customer engagement, and managing multiple opportunities and deadlines.


Summary

Skilled in contract negotiations and fostering client relationships, I consistently achieved sales goals while providing exceptional customer service.


Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Timeline

Debt Negotiator

ClearOne Advantage
10.2022 - 04.2025

Owner/President

Vantage Maintenance Services Inc
09.2014 - 08.2022

Senior Relationship Manager

Heartland Payment Systems
02.2006 - 08.2014

Associate of Applied Science - Electronic Engineering

National Institute of Technology

Skills

  • Consultative sales approach
  • Strategic asset allocation
  • Experience in contract discussions
  • Analytical credit appraisal
  • Skilled at reaching mutually beneficial agreements
  • Financial consulting
  • Quality assurance auditing
  • Collaborative closing facilitation
  • Data integrity management
  • IT solutions sales experience
  • Document analysis
  • Management of loan applications
  • Product market engagement
  • Efficient typing speed at 30 wpm
  • Client support strategies

Education

Associate of Applied Science - Electronic Engineering

National Institute of Technology
Oklahoma City, OK
01-1988

Languages

Spanish
Elementary

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Stacey Dewberry