Joshua Isam
Kellyville,OK
Summary
Results-driven Master Technician with extensive experience in fire alarm installation and project management. Proven ability to lead teams, solve complex problems, and ensure timely project delivery while maintaining high customer satisfaction.
Overview
14
14
years of professional experience
11
11
Certifications
Work History
Master Technician
Everon Solutions
Tulsa, Oklahoma
08.2019 - Current
- Installed fire alarm, security, access control, CCTV, nurse call and AV systems
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Conducted routine inspections and service for customers.
- Trained new technicians on installation and service procedures.
Co-Owner
Isam's Painting & Sandblasting
Sapulpa, Oklahoma
10.2016 - 08.2019
- Oversaw business operations including staffing, inventory management, budgeting, accounting, and payroll processing to maintain operational efficiency.
- Directed daily operations of painting and sandblasting projects to ensure timely completion and client satisfaction.
- Coordinated project timelines and resource allocation to optimize workflow and meet deadlines.
- Ensured quality control standards were met during all project phases.
- Developed customer relationships through effective communication and service.
- Trained new staff on safety practices and equipment usage.
Installation and Service Technician
Protection 1
Tulsa, Oklahoma
03.2012 - 10.2016
- Troubleshot and resolved technical issues with security systems and devices, enhancing system reliability.
- Installed security systems in residential and commercial properties, ensuring optimal functionality and customer satisfaction.
- Provided on-site service for equipment repairs and upgrades.
- Educated customers on system operation and best practices, empowering them to utilize their security systems effectively.
Education
High School Diploma -
Sapulpa High School
Sapulpa, OK05-2009
Some College (No Degree) - Engineering
Neosho Community College
Chanute, KSSkills
- Fire alarm installation
- Security system design
- Technical troubleshooting
- Project management
- Asset management
- Technical documentation
- Team leadership
- Problem solving
- Effective communication
Certification
Oklahoma Occupational License CCTV, AC, LS, NC, RFB, CFB
Accomplishments
Everon 2024 Tech Of The Year
Timeline
Master Technician
Everon Solutions
08.2019 - Current
Co-Owner
Isam's Painting & Sandblasting
10.2016 - 08.2019
Installation and Service Technician
Protection 1
03.2012 - 10.2016
High School Diploma -
Sapulpa High School
Some College (No Degree) - Engineering
Neosho Community College