Joshua Jackson
Heltonville,IN
Summary
Highly capable Quality Assurance Team Lead with a background in managing diverse teams to ensure product quality. Equipped with skills in identifying and resolving defects, creating comprehensive test plans, and implementing process improvements for optimal functionality. Possess strong communication abilities, critical thinking skills, and leadership qualities that have driven success in previous roles. Always focused on enhancing overall company performance through diligent quality assurance practices. Highly experienced with forklift operation and certification.
Overview
23
23
years of professional experience
2017
2017
years of post-secondary education
Work History
Quality Assurance Team Lead/Supervisor
CAP Group
Bedford, IN
11.2021 - Current
- Led quality assurance team in daily testing and inspection activities.
- Developed and implemented quality control procedures to enhance product reliability.
- Coordinated training sessions for staff on quality standards and best practices.
- Collaborated with production teams to resolve quality-related issues promptly.
- Facilitated communication between departments to ensure alignment on quality goals.
- Ensured all products met required specifications by performing detailed inspections and tests.
- Monitored system performance metrics to detect anomalies that could affect application stability.
- Operated forklifts to transport materials across warehouse areas.
- Loaded and unloaded goods from delivery trucks efficiently.
- Maintained current forklift training and certification as required by company policies.
Janitorial Supervisor
Viox Services
Hamilton, OH
02.2003 - 08.2007
- Coordinated with other departments such as maintenance or housekeeping when necessary.
- Assigned tasks to housekeeping staff and monitored their performance.
- Cleaned and sanitized restroom facilities to maintain hygiene standards.
- Trained staff on cleaning procedures and safety protocols.
- Inspected facilities for cleanliness and adherence to standards.
Education
New Hope Academy
New Castle , INSkills
- Problem solving
- Effective communication
- Team leadership
- OSHA compliance
- Acceptance requirements
- Forklift operation
- Safety inspections
- Material handling
Timeline
Quality Assurance Team Lead/Supervisor
CAP Group
11.2021 - Current
Janitorial Supervisor
Viox Services
02.2003 - 08.2007
New Hope Academy