Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Jacobs

Joshua Jacobs

Teaneck,NJ

Summary

Skilled Assistant Store Director with significant experience in retail management. Strengths lie in strategic planning, team leadership and customer service excellence. Previous roles involved driving sales growth, improving store operations efficiency and fostering a positive work environment. Noteworthy for taking initiatives to enhance overall store performance.

Overview

15
15
years of professional experience

Work History

Assistant Store Director (Fifth Avenue Flagship)

Prada USA
New York, New York
04.2023 - Current
  • Developed and implemented strategies to increase store sales, resulting in #1 Handbags business for North America, and an overall increase of $2 million in store sales YTD.
  • Established performance standards for each department and monitored progress towards achieving them.
  • Lead Global Flagship team of 26 team members, comprised of 6 Managers, 15 Client Advisors, and 5 Back of House associates.

General Manager (Saks New York)

Prada USA
New York, NY
09.2019 - 04.2024
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Established and maintained successful relationships with host Department Store staff members to drive business and inter-department selling.
  • Grew Women's Ready to Wear business to out-perform New York Flagship sales, and increased Handbags sales from Top 10 business, to #3 ranked in North America.

Department Manager (Fifth Avenue Flagship)

Valentino SpA
New York, NY
07.2018 - 08.2019
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
  • Analyzed weekly reports to identify areas for improvement in product needs, training opportunities, and visual merchandising.
  • Oversaw Main Floor of Fifth Avenue Flagship, responsible for driving Women's Handbags, Women's Shoes, and Women's Accessories.

Selling Director (CHANEL Handbags, Saks New York)

Saks Fifth Avenue
New York, NY
08.2017 - 07.2018
  • Drove #1 business in New York Flagship location, and #1 Handbags in total Saks Fifth Avenue network.
  • Partnered with staff to create professional development plans to support personal and business growth.
  • Lead team of 20 dedicated CHANEL Selling Specialists, Product Manager, and 3 members of Operations Team.

Department Manager (Saks Toronto Flagship)

Saks Fifth Avenue
Toronto, Ontario
11.2015 - 08.2017
  • Lead and managed a team of 35 employees in Handbags and Accessories Department at Toronto Flagship.
  • Grew 4 key businesses to outperform New York Flagship sales YTD (Saint Laurent, Celine, Givenchy, and Bottega Veneta).
  • Oversaw relationship of 3 leased concession businesses (Louis Vuitton, Dior, and Prada).

Team Manager (Saks New York)

Louis Vuitton - LVMH
New York, New York
08.2009 - 10.2015
  • Held several positions at Saks NY Leased Concession through promotions across Accessories Manager, Women's Shoe Boutique Manager, and Leather Goods Manager.
  • Participated in Shoe Buying Sessions twice annually at Paris Headquarters, as leader of the #1 Woman's Shoe business in North America.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.

Education

Performing Arts - Musical Theater

Randolph Academy For The Performing Arts
Toronto, Ontario
08-2002

Creative Arts

CEGEP John Abbott College
Montreal, Canada
01-2000

Skills

  • Team Management
  • Recruitment and hiring
  • Driving company culture
  • Team Building and Leadership
  • Employee Motivation
  • Sales Strategies

Timeline

Assistant Store Director (Fifth Avenue Flagship)

Prada USA
04.2023 - Current

General Manager (Saks New York)

Prada USA
09.2019 - 04.2024

Department Manager (Fifth Avenue Flagship)

Valentino SpA
07.2018 - 08.2019

Selling Director (CHANEL Handbags, Saks New York)

Saks Fifth Avenue
08.2017 - 07.2018

Department Manager (Saks Toronto Flagship)

Saks Fifth Avenue
11.2015 - 08.2017

Team Manager (Saks New York)

Louis Vuitton - LVMH
08.2009 - 10.2015

Performing Arts - Musical Theater

Randolph Academy For The Performing Arts

Creative Arts

CEGEP John Abbott College

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Joshua Jacobs