Joshua James Clonts

• Helped customers navigate store, complete sales and process returns.
• Supported team with receiving, pricing and merchandising.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges up to 5000$
• Managed multiple tasks simultaneously while meeting deadlines.
• Demonstrated selling experience in fast-paced, service-oriented retail setting.
• Delivered consistent service to develop customer base.
• Adapted to changing priorities and unexpected situations with calm demeanor.
• Resolved customer concerns using strong communication and conflict management skills.
• Kept store shelves, racks and bins presentable with resets.

Medicare Sales Assistant

• Maintained detailed records of over 300 client interactions, allowing for better tracking of needs and preferences.
• Streamlined processes for improved task management and increased team productivity.
• Resolved technical issues for clients, ensuring a positive user experience.
• Organized virtual meetings, webinars, and conferences to facilitate effective communication among remote team members.