Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Jankowiak

Quincy,MA

Summary

Skilled automotive service technician with a background in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles.

Overview

15
15
years of professional experience

Work History

Automotive Technician

Ira Acura of Westwood
Westwood, MA
07.2024 - Current
  • Evaluated, repaired, and aligned vehicle suspensions.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Utilized scan tools to diagnose drivability concerns on gasoline-powered cars and trucks.
  • Inventoried stock, placed orders, and verified receipts to keep supplies ready.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned, or other service requirements.

Automotive Technician

New Car Honda
Norwood, MA
07.2023 - 06.2024
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Filed records with state as part of performing vehicle safety inspections.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Operated a variety of shop equipment safely and efficiently.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety

Medical Assistant

Boston Senior Medicine
Canton, MA
10.2022 - 06.2023
  • Contacted medical facilities to schedule patients for admission.
  • Handled general office duties to support administrative staff during peak hours.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Automotive Technician

Herb Chamber Mercedes
Lynnfield, MA
01.2021 - 08.2022
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Estimated costs of vehicle repair.

Automotive Technician

Kelly Jeep
Lynnfield, MA
02.2014 - 12.2020
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Attended technical training courses when available to increase knowledge base.
  • Adhered strictly to company policies concerning quality control standards.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.

Supervisor

Whole Food Market
Swampscott, MA
06.2010 - 02.2014
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Implemented quality control measures, significantly reducing error rates.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Directed and supervised team of 15 employees in daily operations.

Education

High School Diploma -

Greater Lowell Technical High School
Tyngsboro, MA
06-2011

Skills

  • Vehicle inspection
  • Suspension alignment
  • Diagnostic testing
  • Brake inspection
  • Fluid replacement
  • Parts ordering
  • Safety compliance
  • Customer service
  • Equipment maintenance
  • Inventory management
  • Problem-solving
  • Time management
  • Attention to detail
  • Effective communication
  • Fuel Systems Understanding
  • Efficient Repair Strategies
  • Changing oil
  • Engine repair
  • Wheel rotation and balancing
  • Suspension systems understanding
  • Steering systems
  • Multitasking capacity
  • Vehicle realignment

Timeline

Automotive Technician

Ira Acura of Westwood
07.2024 - Current

Automotive Technician

New Car Honda
07.2023 - 06.2024

Medical Assistant

Boston Senior Medicine
10.2022 - 06.2023

Automotive Technician

Herb Chamber Mercedes
01.2021 - 08.2022

Automotive Technician

Kelly Jeep
02.2014 - 12.2020

Supervisor

Whole Food Market
06.2010 - 02.2014

High School Diploma -

Greater Lowell Technical High School