Joshua Jano
Vernon,UT
Summary
Dynamic manager with a focus on training, quality control, and conflict resolution. Experience in monitoring workflows and maintaining delivery efficiency, aiming to drive customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
Work History
Certifed trainer
Chipotle
Rockaway, New Jersey
02.2025 - Current
- Trained new hires on company policies and procedures, ensuring smooth onboarding.
- Conducted quality checks on products to maintain standards
- Conducted training sessions for new team members on food safety standards, promoting compliance and safety.
- Developed engaging training materials to enhance employee learning experiences, fostering a positive training environment.
- Facilitated team meetings to discuss operational improvements and best practices.
Manager
Amazon
Rockaway, New Jersey
11.2021 - 01.2025
- Monitored work flow to ensure timely completion of tasks
- Coordinated with drivers to optimize delivery schedules
- Monitoring delivery routes
- Maintained work efficiency through regular assessments and adjustments
- Customer satisfaction
Insurance Intern
Alfac
Basking Ridge, New Jersey
04.2022 - 09.2022
- Sourced potential customer leads through targeted research
- Executed cold calls and delivered sales pitches to engage prospects
- Formulated networking strategies to establish and nurture professional relationships
Education
Associate of Science - Criminal justice
County
Rockaway, NJ03-2026
Skills
- Employee training
- Training delivery
- Technical training
- Personalized assessments
- Train-the-trainer
- Performance monitoring
- Quality control
- Project management
- Data analysis
- Problem solving
- Workflow coordination
- Communication skills
- Conflict resolution
- Team collaboration
- Group dynamics
- Time management
- Strategic planning
- Risk assessment
- Issue troubleshooting
- Sales techniques
- Inventory tracking
- Networking strategies
- Public speaking
- Information presentation
- Networking strategy
- Root-cause analysis
- Pallet jack operation
- Team collaboration
Filmmaking
- Screenwriting
- Filmmaking
- Cinematography
- Short film development
Affiliations
Short film development- "The trails of destiny"
Timeline
Certifed trainer
Chipotle
02.2025 - Current
Insurance Intern
Alfac
04.2022 - 09.2022
Manager
Amazon
11.2021 - 01.2025
Associate of Science - Criminal justice
County