Joshua John-Walcott
Bronx
Summary
Dynamic sales professional with a proven track record, specializing in high-volume call management and a customer-centric sales approach. Demonstrated excellence in leveraging engaging sales techniques and effective negotiation strategies to consistently exceed revenue goals.
Proficient in CRM software and relationship management, resulting in successful deal closures and enhanced client loyalty.
Passionate about driving growth and expanding market reach through innovative sales practices.
Overview
11
11
years of professional experience
Work History
Debt Consultation
Diamond Debt Relief
05.2025 - Current
- Engaged with clients to understand their financial situations and provide tailored debt relief solutions.
- Developed and implemented effective sales strategies to meet and exceed targets for both consumer and business debt relief services.
- Established and maintained strong relationships with clients, ensuring a high level of satisfaction and trust.
- Efficiently managed time to balance client consultations, follow-ups, and administrative tasks.
- Proactively sought out new business opportunities and contribute to the growth of our departments.
- Worked closely with team members to share insights, strategies, and best practices for achieving sales goals.
Inbound Sales Rep
Altice USA
07.2019 - 11.2024
- Provided exceptional service while addressing customer inquiries with utmost professionalism.
- Exceeded revenue objectives by thoroughly educating prospective clients about the benefits of Optimum's products.
- Organized account information and documented communications to enhance service.
- Secured agreements on a daily basis with an expedited sales timeline.
- Networked to build client base and promote products to new and existing clients.
- Developed new leads each day at or above quotas.
- Closed sales by building rapport and overcoming objections.
- Stayed up to date on company offerings, product inventories and industry trends to increase revenue and maintain customer satisfaction.
Direct Sales Representative
Spectrum Cable
05.2016 - 06.2019
- Conducted monthly canvassing, interacting with 200 potential clients.
- Applied consultative sales methods to market cable, internet, and phone services in targeted regions.
- Conducted research to create custom service proposals.
- Wrote sales proposals, set up contracts and finalized deals.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Assisted with the development of promotional materials such as brochures, flyers.
- Leveraged expert sales and relationship-building abilities to exceed sales quota.
Real Estate Agent
Citi Habitats
09.2014 - 03.2016
- Produced detailed property listings for both sales and rentals.
- Engaged in telemarketing by dialing and pitching to possible new clients.
- Managed appointment logistics for showcasing properties.
- Advertised properties on multiple real estate platforms.
- Handled negotiations and coordination of Real Estate deals.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Generated leads through networking activities such as cold calls and referrals from past clients.
Education
Bachelor of Science - Finance
The University of Tampa
Tampa, FL05-2014
Skills
- Basic math
- Networking
- Self-Directed
- Social perceptiveness
- Call management
- Inbound and outbound calling
- Follow-up skills
- Time management
- Multitasking and organization
- Scheduling
- Objection handling
- Sales skills
Timeline
Debt Consultation
Diamond Debt Relief
05.2025 - Current
Inbound Sales Rep
Altice USA
07.2019 - 11.2024
Direct Sales Representative
Spectrum Cable
05.2016 - 06.2019
Real Estate Agent
Citi Habitats
09.2014 - 03.2016
Bachelor of Science - Finance
The University of Tampa
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