Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joshua Jordan

Joshua Jordan

Mesa,AZ

Summary

Dynamic professional with extensive experience as a Lyft Driver and ASE Certified Technician at Walmart. Proven ability in customer service and conflict resolution, ensuring high satisfaction rates. Skilled in maintenance and repair, adhering to safety protocols while delivering exceptional service. Recognized for effective problem-solving and strategic planning in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Lyft Driver

Lyft
Mesa, AZ
04.2025 - Current
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Assisted passengers with loading and unloading their luggage.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Adhered to company policies and procedures related to safety and security standards.

ASE Certified Technician

Walmart
Mesa, AZ
12.2024 - 04.2025
  • Assisted other technicians in completing complex tasks during oil changes.
  • Checked fluid levels, replaced filters, and topped off fluids as necessary.
  • Maintained an organized work area that was free from hazardous materials.
  • Ensured all tools were properly stored after use for safety purposes.
  • Followed safety protocols including proper handling of hazardous materials in accordance with company regulations.
  • Provided estimates for labor costs associated with oil changes and other services.
  • Communicated effectively with customers regarding their service requests.
  • Adhered to environmental policies when disposing of used motor oils and other waste materials.
  • Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
  • Maintained tools, test equipment and materials, keeping work areas organized.

Delivery Driver

DoorDash, Rancho Santa Margarita, California
Mesa, AZ
07.2019 - 10.2024
  • Complied with company policies related to safe driving practices and procedures.
  • Maintained cleanliness of vehicle interior and exterior.
  • Ensured that the correct order was delivered to the customer.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Identified potential problems or complaints from customers and took appropriate action as necessary.

Education

GED -

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ

Skills

  • Customer service
  • Defensive driving
  • Time management
  • Problem solving
  • Safety protocols
  • Conflict resolution
  • Maintenance and repair
  • Strategic planning

Timeline

Lyft Driver

Lyft
04.2025 - Current

ASE Certified Technician

Walmart
12.2024 - 04.2025

Delivery Driver

DoorDash, Rancho Santa Margarita, California
07.2019 - 10.2024

GED -

Maricopa Community Colleges, Estrella Mountain Community College

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