Joshua Jordan

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
• Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.

• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
• Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
• Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
• Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
• Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.

• Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies, wildland firefighting S130/190, Auto rescue and extrication, CPR (BLS American Red Cross).
• Responded directly to approximately 7 emergency situations per month
• 36 Hours of Station Stand by along with Training. Each month.

• Determined project schedule, including sequencing all construction activities for optimal efficiency
• Coordinated work of multiple contractors
• Scheduled all contractors and materials deliveries
• Coordinated and enforced scope of work for subcontractors and vendors
• Installed interior finish items, including wall framing, doors and hardware, tile, cabinets, crown molding, hardwood, drywall, electrical, plumbing, painting

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• Helped project managers develop work schedules for overall projects and individual stages.
• Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
• Interviewed, hired and trained new workers.
• Consulted with clients to define objectives and develop scopes.
• Increased customer satisfaction ratings by resolving all issues professionally.
• Ensured projects were completed according to approved time, quality and cost estimates.
• Provided first class customer service to meet all deadlines with guaranteed satisfaction.
• Constructed Many custom built designs according to specifications.
• Led variety of projects from start to finish, including garages, residential homes and additions.
• Completed independent or team installations of building structures, including trim, flooring and cabinetry.