Joshua Kahan
San Jose,CA
Summary
Empathetic and customer-focused customer service professional looking to take on additional responsibilities at a larger retail location. Three years of experience managing phone and in-person queries in retail where I applied problem-solving and creative expertise to maintain a 99% satisfaction rate. Proficient in point-of-sales systems, drafting customer emails and following up on requests.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy's Restaurant
01.2023
- Greeted each guest with a smile and a warm welcome
- Multi-tasker and self-starter
- Understand what it takes to get the job done right
- Work well in a Team environment to get things done collectively.
Parking Attendant
Levi Stadium
01.2022
Sales Associate
Goodwill Store
03.2023 - 01.2024
- Accurately processed merchandise and donations, payments and properly bagged merchandise for customers
- Provided excellent customer service, while maintaining and stocking the merchandise
- Maintained store cleanliness and performed other tasks as assigned.
Education
Alta Vista High School
01.2023
Skills
- Point-of-sale Proficiency
- Computer Skills
- Interpersonal Skills
- Conflict Resolution
- Empathy
Timeline
Sales Associate
Goodwill Store
03.2023 - 01.2024
Crew Member
Wendy's Restaurant
01.2023
Parking Attendant
Levi Stadium
01.2022
Alta Vista High School