Joshua Kaplan
Baker City,OR
Summary
Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Administrative Support Associate
FlexStaff at Northwell Health
02.2024 - 05.2025
- Worked with the Operations and Credentialing Teams for Northwell Health Sports Therapy and Rehabilitation Services, Orlin and Cohen, and StarPro.
- Supported the transition between medical record systems used by Northwell Health by verifying, editing, and organizing provider information.
- Worked with the Credentialing team to enroll providers into Medicare, Medicaid, Department of Labor, and Worker's Compensation.
- Responsible for the volunteering and observing programs for STARS and StarPro physical and occupational therapy for over 25 sites.
- Led interviews with potential volunteers/observers, processed paperwork and organized and guided virtual orientations.
Retail Display Technician
Satco Products, Inc
05.2023 - 08.2023
- Worked with a team and independently to set-up and stock 24-foot product displays that encompassed over 400 products.
- Worked within a time sensitive schedule satisfying internal and external clients.
Data Specialist
Satco Products, Inc
01.2023 - 05.2023
- Reported directly to the Product Data Manager to work independently on special projects.
- Performed product data attribute & specification verification for hundreds of products.
- Organized the results into spreadsheets & templates to update the various systems.
- Created Excel macros for the data department templates.
- Manipulated and reformatted images and other digital assets for merchandising use, specifically to support planogram software.
In-Store Order Fulfillment
Stop and Shop Supermarket
09.2021 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer delivery.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Arts - Multidisciplinary Studies
Stony Brook University
Stony Brook, New York12.2023
Non-Matriculated, Continuing Education - Accounting
Suffolk County Community College
Selden, NYSkills
- Spreadsheet development
- Workload management
- Scheduling appointments
- Adapts to new software quickly
Timeline
Administrative Support Associate
FlexStaff at Northwell Health
02.2024 - 05.2025
Retail Display Technician
Satco Products, Inc
05.2023 - 08.2023
Data Specialist
Satco Products, Inc
01.2023 - 05.2023
In-Store Order Fulfillment
Stop and Shop Supermarket
09.2021 - 08.2022
Non-Matriculated, Continuing Education - Accounting
Suffolk County Community College
Bachelor of Arts - Multidisciplinary Studies
Stony Brook University
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