Joshua Kebreau
Charlotte,NC
Summary
Client Service Professional with over seven years of experience in customer-facing roles. Expertise in building strong client relationships and delivering tailored financial solutions. Proven track record in analyzing client needs and providing actionable recommendations that drive organizational success. Seeking to leverage skills in customer service and financial analysis in a client service position.
Overview
8
8
years of professional experience
Work History
Associate Banker
JP Morgan Chase
Charlotte, USA
11.2022 - Current
- Cultivate and maintain strong relationships with new and existing clients.
- Conduct financial analysis to recommend banking products.
- Collaborate with teams to enhance customer experience.
- Process transactions with accuracy and compliance.
- Increased customer satisfaction by 93%.
- Train new employees to improve onboarding.
- Identify fraud risks and offer budgeting guidance.
Sales Associate
Nike
03.2022 - 06.2024
- Delivered exceptional customer service.
- Managed cash operations and inventory.
- Recommended complementary merchandise.
- Improved OSAT metrics by 25%.
Supervisor
Finish Line
05.2017 - 11.2022
- Assisted with store operations and customer engagement.
- Trained associates and enhanced team productivity.
- Maintained accurate inventory records.
- Provided feedback and conflict resolution.
Education
B.S. - Communications
The University of North Carolina at Greensboro
Skills
- Personalized service and client retention
- Financial guidance and banking products
- Active listening and conflict resolution
- Strategic solutions and account management
- Fraud detection and compliance
- Employee mentorship and leadership
- Cross-functional teamwork and attention to detail
- Transaction processing
Volunteer Experience
- Junior Achievement, 03/01/23, Led budgeting workshops for middle school students.
- Second Harvest Food Bank, 01/01/22, Sorted and packed food for shelters.
- Community Food Drive, 12/01/22, Assembled and distributed meals.
Timeline
Associate Banker
JP Morgan Chase
11.2022 - Current
Sales Associate
Nike
03.2022 - 06.2024
Supervisor
Finish Line
05.2017 - 11.2022
B.S. - Communications
The University of North Carolina at Greensboro
Similar Profiles
Lisa Olivia GrenviczLisa Olivia Grenvicz
Private Client Banker at JP Morgan Chase & Company (Chase Bank)Private Client Banker at JP Morgan Chase & Company (Chase Bank)
Taylor SimsTaylor Sims
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank
Miranda GuerreroMiranda Guerrero
Associate Banker Market Expansion at Jp Morgan Chase ChaseAssociate Banker Market Expansion at Jp Morgan Chase Chase
Mahesh TelgadiMahesh Telgadi
Team Leader at JP Morgan Chase pvt LtdTeam Leader at JP Morgan Chase pvt Ltd
Dhanvin Ponnappa PalachandaDhanvin Ponnappa Palachanda
Electrical & Embedded Systems Engineer at Smartplay International Inc.Electrical & Embedded Systems Engineer at Smartplay International Inc.