Joshua Kempker
Holland,MI
Summary
Adept at enhancing production line efficiency and fostering teamwork, I significantly improved assembly reliability at Shoreline Manufacturing. With a forklift certification and exceptional customer service skills, I consistently met sales targets at Best Buy and ensured safety and quality in fast-paced environments. Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
9
9
years of professional experience
Work History
General Assembler
Shoreline Manufacturing
02.2022 - Current
- Increased product reliability by meticulously following assembly instructions and blueprints, ensuring accurate component placement.
- Improved production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Demonstrated adaptability by quickly learning new assembly techniques as required for various product lines or projects.
- Expedited order fulfillment by prioritizing tasks based on urgency, consistently meeting customer expectations for timely delivery.
- Participated in departmental meetings, sharing insights into best practices for improving overall team performance.
- Reduced assembly errors by conducting thorough quality checks and maintaining strict attention to detail.
- Maintained a clean and organized workspace, contributing to efficient workflow and minimizing potential hazards.
- Assisted in training new employees on assembly procedures, fostering a positive learning environment for skill development.
Sales Associate
Best Buy
03.2020 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Mover
Boers Mayflower
06.2019 - 09.2019
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 800 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Line Cook
Electric Hero Sandwich Shop
06.2018 - 09.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Delivered orders efficiently during peak travel times, ensuring customer satisfaction.
Line Cook
Ottawa Beach Inn
01.2016 - 05.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
Education
No Degree - Chemistry
Central Michigan University
Mount Pleasant, MIHigh School Diploma -
West Ottawa High School
Holland, MI05.2018
Skills
- Forklift Certification
- Customer Service
- Problem-solving skills
- Power Tools Operation
- Workplace Safety
- Fastening Techniques
- Production line efficiency
- Teamwork and Collaboration
- Time Management
- Excellent people skills
Timeline
General Assembler
Shoreline Manufacturing
02.2022 - Current
Sales Associate
Best Buy
03.2020 - 02.2022
Mover
Boers Mayflower
06.2019 - 09.2019
Line Cook
Electric Hero Sandwich Shop
06.2018 - 09.2018
Line Cook
Ottawa Beach Inn
01.2016 - 05.2018
No Degree - Chemistry
Central Michigan University
High School Diploma -
West Ottawa High School