Joshua Kronfeld
Davenport
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Crow Valley Golf Club Inc
05.2022 - Current
- Create a positive experience for all members of the golf club by creating personal connections with all and providing great service.
- Supervise the other workers while bartending during the busy summer days.
- Perform opening and closing duties.
- Inventory for all products behind the bar and other locations of the golf club.
- Excellent customer service skills for all members to ensure the are wanting to come back more often.
- Have knowledge of all products to make best suggestion.
Server
Buffalo Wild Wings
10.2020 - 09.2022
- Multitask taking multiple customers at tables and helping other staff while maintaining great service for everyone.
- Help management with inventory.
- Maintain a clean and welcoming environment for pleasant guest experience.
- Address customer complaints making sure the issue is resolved in a positive way.
Courtesy Clerk
HyVee Foods
04.2018 - 09.2020
- Maintained a clean store to provide positive experience for customers and other employees.
- Unload the delivery truck and use pallet jack to move product onto the floor.
- Provide excellent customer service.
Education
HVAC-R Certification -
Midwest Technical Institute
Moline, IL11-2023
High School Diploma -
Davenport West High School
Davenport, IA06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Able to do inventory
- Multitasking and organization
- Reliability
- Problem-solving
Certification
HVAC-R Universal Certified
Timeline
Server/ Bartender
Crow Valley Golf Club Inc
05.2022 - Current
Server
Buffalo Wild Wings
10.2020 - 09.2022
Courtesy Clerk
HyVee Foods
04.2018 - 09.2020
HVAC-R Certification -
Midwest Technical Institute
High School Diploma -
Davenport West High School
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