Joshua Kukish
Boyd Gaming, Treasure Chest Casino
Prosper,TX
6
years of professional experience
Risk & Compliance Professional with 4+ years of experience in regulated financial operations, fraud prevention, customer identity verification (KYC), transaction monitoring, and regulatory compliance within one of Louisiana’s highest-volume retail sportsbooks. Experienced identifying suspicious activity, enforcing AML and gaming regulations, verifying customer identities through LexisNexis and internal systems, supporting audits, resolving complex account issues, and protecting organizational assets. Proven leader with experience supervising teams in high-volume, cash-intensive environments while maintaining strict compliance with state and corporate regulations.
Work History
Sportsbook Supervisor
2 Years 8 Months- Supervised daily operations within one of Louisiana’s highest-volume regulated retail sportsbooks, ensuring compliance with state gaming regulations and corporate policies.
- Performed customer identity verification (KYC) utilizing LexisNexis and internal verification tools before account activation and wagering.
- Reviewed customer transactions and account activity to identify potential fraud, suspicious behavior, and regulatory violations.
- Applied AML procedures by monitoring high-value cash transactions, documenting required records, and escalating unusual activity to compliance teams.
- Investigated customer account discrepancies, payment issues, and transactional concerns while coordinating with internal fraud, compliance, and risk departments.
- Processed high-volume cash transactions while maintaining strict cash accountability and dual-control procedures.
- Verified eligibility through Louisiana self-exclusion, FanDuel exclusion, and casino exclusion databases before permitting account access or wagering.
- Assisted with completion and verification of tax documentation, regulatory reporting, and financial records.
- Worked directly with online traders, compliance specialists, and senior leadership to resolve operational and regulatory issues.
- Coached and supervised sportsbook personnel on compliance procedures, fraud awareness, cash controls, and customer verification standards.
- Maintained accurate documentation supporting regulatory audits and internal compliance reviews.
Cashier/Ticket Writer
1 Year 4 Months- Processed and reconciled high-volume cash transactions exceeding six figures daily while maintaining strict accuracy, accountability, and financial controls.
- Verified customer identities and wagering eligibility in accordance with KYC procedures, Louisiana Gaming Control Board regulations, and company compliance policies.
- Applied Title 31 and federal anti-money laundering (AML) requirements by monitoring reportable cash transactions, identifying structured activity, and following established escalation procedures.
- Maintained compliance with Bank Secrecy Act (BSA) and Title 31 regulations through accurate documentation, transaction recordkeeping, and adherence to internal controls.
- Identified and escalated suspicious transactions, unusual betting activity, and potential fraud indicators to supervisors and compliance personnel.
- Balanced large cash drawers with exceptional accuracy while safeguarding company assets and ensuring compliance with dual-control and cash-handling procedures.
- Processed sports wagers, payouts, deposits, and withdrawals while ensuring compliance with state gaming regulations and internal operational policies.
- Reviewed customer documentation and account information to support identity verification and regulatory compliance requirements.
- Assisted customers with account issues, payment discrepancies, and transaction inquiries while maintaining confidentiality and regulatory standards.
- Collaborated with surveillance, security, cage operations, and management to resolve transactional issues and mitigate operational risk.
Public Safety Officer
2 Years 4 Months- Provided public safety and security support for large-scale professional sporting events attended by thousands of guests in high-volume, fast-paced environments.
- Monitored assigned areas for suspicious activity, safety hazards, unauthorized access, and potential security threats, escalating incidents according to established procedures.
- Enforced venue policies, access-control requirements, and restricted-area protocols while maintaining a professional guest experience.
- Conducted credential and access verification to prevent unauthorized entry into restricted or secured areas.
- Responded to security incidents, guest disputes, and potentially volatile situations using sound judgment and de-escalation techniques.
- Coordinated with supervisors, venue security, law enforcement, and emergency personnel when incidents required additional intervention.
- Documented and communicated security concerns and incidents to appropriate personnel to support effective risk management and event operations.
- Maintained situational awareness while monitoring large crowds and identifying behaviors or circumstances requiring further attention.
Education
High School Diploma
Skills
Fraud Detection
Transaction Monitoring
AML Compliance
KYC Verification
BSA/AML
Customer Due Diligence (CDD)
Risk Assessment
Identity Verification
Financial Investigations
Regulatory Compliance
Cash Controls
Suspicious Activity Recognition
Audit Support
Documentation & Reporting
Account Review
Dispute Resolution
Team Leadership
Timeline
Sportsbook Supervisor
Boyd Gaming, Treasure Chest Casino
10.2023 - 06.2026Read More
Cashier/Ticket Writer
Boyd Gaming, Treasure Chest Casino
06.2022 - 10.2023Read More
Public Safety Officer
Landmark Event Staffing
01.2020 - 05.2022Read More
Riverdale High School
High School Diploma
Read More