Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Laine

Lowell,MA

Summary

I'm someone who came from a rough child hood and hard to learn everything the hard way. I'm someone that once I get a job i see it through till the end. I do my task's and get them done one time. As long as the company i work for respects me and acknowledges that i work hard and try not to make mistakes im a very loyal employee.

Overview

14
14
years of professional experience

Work History

Technician

Best Ford
07.2025 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Diesel Technician

McGovern Ford
11.2022 - 07.2025
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
  • Inspected [Vehicles] for repair and maintenance needs.
  • Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
  • Removed components and completed repairs or installed new replacements.
  • Replaced parts such as belts, hoses and motors on different systems.

Retail Associate Manager

T-Mobile
08.2017 - 09.2022
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Trained employees in suggested selling and merchandising techniques to obtain [Timeframe] sales quotas.
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.

Trailer Technician

Forrest Marine & Rv Center
03.2011 - 07.2017
  • Repaired and installed bodywork such as panels and nose rails.
  • Troubleshot problems and implemented solutions to fix issues with brakes.
  • Fabricated parts and welded connections.
  • Ran diagnostic procedures for electrical issues.
  • Diagnosed mechanical problems for repair or replacement.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Assessed equipment for damage, wear, battery life and fluid levels.
  • Carried out day-day-day duties accurately and efficiently.

Education

High School Diploma -

Nashua High School North
Nashua, NH
08.2008

Skills

  • POS Inventory System Operation
  • Focus and Follow-Through
  • Mathematical Calculation and Reasoning
  • Sales Promotion
  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Timeline

Technician

Best Ford
07.2025 - Current

Diesel Technician

McGovern Ford
11.2022 - 07.2025

Retail Associate Manager

T-Mobile
08.2017 - 09.2022

Trailer Technician

Forrest Marine & Rv Center
03.2011 - 07.2017

High School Diploma -

Nashua High School North

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