Joshua Lamle
Watonga,OK
Summary
Dedicated professional with a strong background in food and beverage operations. Known for effective cost management and staff training, ensuring compliance with health regulations and maintaining the highest quality standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
Lucky Star Casino
Canton, OK
06.2023 - 05.2026
- Oversaw daily operations of food and beverage services, ensuring efficiency and quality standards.
- Developed staff training programs to enhance service delivery and improve team performance.
- Collaborated with culinary teams to create seasonal menu offerings, driving guest satisfaction.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.
- Maintained compliance with industry standards regarding alcohol service guidelines by regularly updating staff training and certifications.
- Monitored compliance with health regulations, maintaining a safe dining environment for patrons.
- Analyzed customer feedback to identify trends and improve service strategies effectively.
- Coordinated special events, optimizing resource allocation for maximum impact and guest experience.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Worked closely with marketing teams on promotional activities that generated increased foot traffic.
Education
High School Diploma -
Watonga High School
Watonga, OKSkills
- Food and beverage operations
- Cost control
- Menu development
- Labor management
- Hygiene regulations
- Sanitation standards
- Food presentation
- Ordering supplies
- Beverage making
- Training and onboarding
- Employee supervision
- Customer service
- Inventory management
- Safe food handling
- Employee performance evaluations
- Team leadership
- ServeSafe manager
- Scheduling
- Collaboration and teamwork
- Critical thinking
- Coaching and mentoring
- Problem-solving
- Supply ordering and management
- Back of house management
- Front of house management
- Calm and pleasant demeanor
Certification
ServSafe Food Protection Manager Certificate
Oklahoma Able Commission License
ACE Certified
Timeline
Food & Beverage Manager
Lucky Star Casino
06.2023 - 05.2026
High School Diploma -
Watonga High School