Joshua Landry
Cape Coral,FL
Summary
Proven leader and skilled HVAC installer, adept in small business operations and customer relations, significantly enhanced client satisfaction and operational efficiency at JL Fiber Solutions LLC. Excelled in relationship building and complex problem-solving, demonstrating exceptional verbal communication. Achieved notable repeat business through strategic client service and innovative solutions.
Overview
21
21
years of professional experience
Work History
Owner
JL Fiber Solutions LLC
02.2021 - 09.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
HVAC Installer
Wentco Inc
02.2004 - 10.2019
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Installed components to improve HVAC system performance.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
- Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Repaired and replaced motors, bearings and belts.
- Consulted with project management during group installations.
Manager
Mc Donalds
03.2002 - 11.2003
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Cape Coral High School
Cape Coral, FLSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
Accomplishments
I have been on a development team for a online video game. I have helped find glitches fix glitches multiple ideas on how to improve the game. As well as advertise to help grow the community.
Timeline
Owner
JL Fiber Solutions LLC
02.2021 - 09.2022
HVAC Installer
Wentco Inc
02.2004 - 10.2019
Manager
Mc Donalds
03.2002 - 11.2003
Cape Coral High School
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