JOSHUA LAVERY
Jackson,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Lead
Dairy Queen Grill & Chill
05.2020 - Current
- Helped store management meet standards of service and quality in daily operations
- Welcomed and greeted guests and delivered outstanding customer service.
- Resolved conflicts between employees to maintain positive and productive work environments
- Maintained exceptional customer service standards throughout every shift.
- Cook/Server
- Completed store opening and closing procedures and daily tasks.
Attendant (Seasonal)
Jellystone National Park
05.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Enhanced guest experience by ensuring a safe and enjoyable waterpark environment.
- Promoted a positive park atmosphere with exceptional customer service and conflict resolution skills.
Summer Intern
Combi Packaging Systems LLC
05.2021 - 08.2021
- Repaired faults, reassembled products, and completed additional tests
- Identified and documented quality discrepancies for management to develop resolutions
- Examined products for imperfections and defects
- Operated and maintained testing equipment.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Associate Degree in Science of Nursing - Medical
Stark State College
Canton, OH05.2026
Associate of Science - Medical
Stark State College
Canton, OH12.2023
Skills
- Shift Work
- Job Assignments
- Complaint Handling
- Effective Communication
- Record keeping
- Proficient in Microsoft Excel / Work / Access / Powerpoint
Timeline
Attendant (Seasonal)
Jellystone National Park
05.2023 - 08.2023
Summer Intern
Combi Packaging Systems LLC
05.2021 - 08.2021
Shift Lead
Dairy Queen Grill & Chill
05.2020 - Current
Associate Degree in Science of Nursing - Medical
Stark State College
Associate of Science - Medical
Stark State College