Joshua Leino
Lake Worth
Summary
Results-driven professional with a strong background in customer service and team leadership. Known for implementing promotional strategies that boost sales and training team members to achieve collective goals. Committed to fostering a positive environment that enhances customer experiences.
Overview
14
14
years of professional experience
Work History
Sales Associate
24 Hour Fitness
Fort Worth
07.2025 - Current
- Assisted members with fitness goals and program selections.
- Conducted facility tours for prospective members and showcased amenities.
- Maintained cleanliness and organization of fitness equipment and areas.
- Collaborated with team to develop promotional strategies for membership sales.
- Provided exceptional customer service to enhance member satisfaction and retention.
- Processed membership applications and managed billing inquiries efficiently.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Shift Manager
The Vitamin Shoppe
01.2019 - Current
- As a shift manager at the Vitamin Shoppe; I would greet customers and build relations.
- I would drive sales by helping customers add on to their baskets with coupled products.
- I did daily administrative paperwork auditing.
- I conducted opening/closing procedures and maintained a copy of the stores key.
- I ensured safe counts were accurate and deposits to the bank were done on time as well as stocking and sorting through products.
- I also answer calls and oversaw conducting and scheduling interviews.
- I ensured proper register operations were done such as shift changes and deposit counts.
- I fulfilled the manager position until I stepped down to part-time associate to focus on school more.
Platoon Sergeant
U.S. Army
01.2012 - 01.2019
- Section Leader (Platoon Sergeant) was responsible for the health and welfare of his Company (Platoon).
- I would plan training events as well as ensuring my soldiers had food to eat and the necessary resources to carry out their mission such as ammunition, MRE's, batteries, etc...
- I dealt with all administrative requirements such as updating paperwork and attending daily meetings.
- The Platoon Sergeant is the most senior Non-Commissioned Officer in the Platoon.
- I assumed the duties and responsibilities of Section Leader right before my most recent deployment to Afghanistan.
- I was selected among my fellow peers to fill the role when our previous one did not deploy with us.
Education
Undergraduate - Health and Fitness: Strength & Conditioning
TEXAS CHRISTIAN UNIVERSITY
09.2025
High School -
CASSATA HIGHSCHOOL
01.2012
Skills
- Microsoft Word
- Microsoft Powerpoint
- Advanced First Aid
- Event Planning
- Leadership
- Military
- Coaching/Mentoring
- Communication
- Guest relations
- Sales training
- Problem-solving
- Retail store operations
- Excellent people skills
- Sales development
Hobbies and Interests
- Weightlifting
- Hiking
- Videogames
- Soccer
Timeline
Sales Associate
24 Hour Fitness
07.2025 - Current
Shift Manager
The Vitamin Shoppe
01.2019 - Current
Platoon Sergeant
U.S. Army
01.2012 - 01.2019
Undergraduate - Health and Fitness: Strength & Conditioning
TEXAS CHRISTIAN UNIVERSITY
High School -
CASSATA HIGHSCHOOL